- Junior
- Ufficio in Olathe
Nissan of Olathe is looking to hire for Service BDC.
This position will process incoming and outgoing calls for the service department, and serves as the initial service contact in many cases. They will also manage and maintain the customer data base as well as the appointment logs.
Some duties include, but are not limited to:
° Greets customers and determines the nature of their visit.
° Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
° Schedules appointments and follows up on those appointments to make sure the customer is taken care of.
° Communicates with callers and visitors in a professional, friendly and efficient manner.
° Obtains basic demographic information about each customer using a computer system, a log sheet or other method established by the dealership.
° Communicates messages to the appropriate parties in a timely manner.
° Assists customers whenever possible.
° Assists with clerical duties as required. Maintains privacy of customer information.
Excellent benefits offered:
- Multiple medical plan options, including Telehealth services
- Dental, Vision, Life, and AD&D Insurance available
- Disability Benefits
- Flexible medical and dependent care spending accounts available
- Supplemental Accident and Cancer Insurance available
- Basic Life Insurance for all associates
- 401K with company match
- Paid Time Off
- Direct Deposit
If you are interested in this exciting opportunity, we'd like to speak with you. Please click to apply!
