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Deposit Operations Payment ACH Representative presso OceanFirst Bank

OceanFirst Bank · Toms River, Stati Uniti d'America · Hybrid

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At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.
 
Great benefits include: on-site fitness facility at Red Bank and Toms River headquarter offices, hybrid schedule after initial onboarding has been completed, employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!
 

ABOUT YOUR ROLE:

Incumbents in this position perform key departmental functions with minimal supervision. Responsibilities include insuring optimum service levels are provided, adhering to all operating policies, procedures and regulations, making daily monetary decisions, limiting loss exposure for ACH.

WWHAT YOU WILL DO:

  1. Follow Bank policies and procedures to perform daily functions and problem shoot issues.
  2. Performs daily reconcilement of all ACH functions.
  3. Makes processing decisions on daily rejected items utilizing tolerance grids as guideline.
  4. Maintains working knowledge of all NACHA and Regulation E rules and rule changes.
  5. Processes daily rejected items working in conjunction with EIM exception process.
  6. Handles Notifications of Change and return items in accordance with NACHA rules.
  7. Processes Quick Start enrollment requests on a daily basis.
  8. Processes Reclamations and Death Notification Entries in accordance with NACHA and Treasury rules and works with the branches to limit the Bank’s exposure to loss.
  9. Verifies all ACH Origination files have been transmitted and released.
  10. Works with Origination companies on rejected ACH files or items.
  11. Maintains a working relationship with Fiserv/Data Processor and the Federal Reserve Bank of Philadelphia.
  12. Assists both customers and branches with ACH inquiries.
  13. Performs daily reconciliation of all ACH general ledger accounts.
  14. Attends NACHA webinars to stay current with rules governing ACH.
  15. Maintains proper processing and documentation for the achievement of satisfactory or better ACH audit results.
  16. Monitors the unauthorized debit report monthly to ensure the Bank is within the NACHA guidelines and avoid potential high dollar fines.
  17. Reviews descendent hold code report to ensure all qualified direct deposits are returned.
  18. Acts as back up for Wire Room Processor and maintains working knowledge of all rules governing Wire Transfers, such as: OFAC, BSA, FinCEN, Reg J, UCC4A, and the Patriot Act.
  19. Understands compliance with all regulations governing the banking industry, as well as agency guidelines and organization policies.
  20. Understands the compliance requirements for Deposit Operations to ensure files are maintained in accordance with regulations.
  21. Acts as backup for all other Deposit Operations job duties and responsibilities.

 

  WHAT WE EXPECT OF YOU:

  • Excellent written, oral, and interpersonal communication skills.
  • Ability to apply Mathematical skills and concepts.
  • Proficiency in MS Office Suite.
Analytical and technical skills along with logical thought processes are required.
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