Outpatient Testing Coordinator - LPN / RN presso Iowa Orthopedic Center

Description

SUMMARY:

Our Outpatient Testing Coordinator RN is responsible for scheduling and coordinating outpatient testing procedures accurately and in a timely manner while providing outstanding customer service. This position assists patients in a timely, courteous, and compassionate fashion while maintaining a highly organized work area and paying close attention to detail.

Key Responsibilities:

• Schedule all procedures for the Iowa Ortho Physicians, including MRI/CT and out patient testing, etc.
• Obtain/assist with acquiring all certification numbers necessary for all insurance carriers and record same in the patient file computer
• Coordinate with patient to ensure that all history and tests have been completed and are in their possession. Ask what needs to be accomplished before the procedure can be completed and make sure that all this information is there for the case to proceed on time
• Call representatives for testing as needed for each case. Document date, time, and representative to whom we spoke
• Handle all incoming phone calls from physicians, patients and hospitals in a timely courteous manner
• Track all scheduled tests and ensure accuracy on any notes in patient accounts
• Ensure that a packet of information has been sent or hand delivered to each patient regarding the type of test the patient is having and instructions to be followed; make sure that the information given to the patient is documented in the patient file
• Assist with other tasks as assigned

Requirements

• Certificate from an accredited licensed LPN or RN, required. 
• Two years of previous experience in fast paced medical environment required
• Excellent communication skills
• Basic computer skills
• Customer service experience preferred
• Provides excellent customer service to internal and external customers 
• Provides assistance in the best interest of Iowa Ortho and our patients.
• Ability to speak, hear, write, and read the English language without translation.

Why Choose Iowa Ortho?

At Iowa Ortho, we are guided by our IMPACT values, and we believe in fostering a culture that prioritizes both professional excellence and compassionate care:

• Innovation that Drives Positive Outcomes (I)
• Motivation for Exceptional Care (M)
• Passion for Quality in Everything We Do (P)
• Accountability Through Open and Honest Communication (A)
• Commitment to Continued Growth (C)
• Teamwork (T)

• Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more.
• Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care.
• Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology.
• Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care.
• Professional Growth: Opportunities for career advancement and continuous learning.

Join our team and be a part of our commitment to delivering gold-standard healthcare!
 

*Please note our first point of contact may be by email. Please check your spam folder, as unknown senders sometimes wind up in spam or junk.

Iowa Ortho is a privately held medical practice. Candidates who receive a conditional offer of employment at Iowa Ortho will be required to complete a criminal background check, education verification, reference checks, and an initial TB test.

Iowa Ortho is committed to a diverse and inclusive workplace. Iowa Ortho is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.