Resident Relations Coordinator presso OneWall Communities

Resident Relations Coordinator

OneWall Communities® is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors. We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all. 

We are looking for a Resident Relations Coordinator who will build and maintain effective working relationships with residents, provide professional customer service and coordinate programs and move-ins.

Here is what you will be doing:

• Answer phone calls, open incoming mail and distribute accordingly.
• Actively reach out to the community to involve them in recreational and community programs.
• Assist with the coordination and supervision of on-site special events.
• Assist other departments as directed by the supervisor.
• Inspect apartments before move ins.
• Prepare keys and welcome packages for new residents.
• Complete OneWall University courses by the required deadline. Perform all other duties as determined by the Community Manager.

Here is what you’ll have: 

• Associate degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Excellent customer relations experience and communication skills.
• Competence in Microsoft Office, including Word, Excel, and community software applications.
• Must be able to work evenings and weekends. 

Why Should You Apply?  

• Comprehensive Benefit Packages
• Generous Paid Time Off policy
• Fun and Inclusive Culture
• Retirement Savings Plan

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.