- Professional
- Ufficio in San Francisco
About Vapi
Vapi is building the future of voice‑native applications. Our platform equips companies with everything they need—telephony, real‑time streaming, deterministic fallbacks, HIPAA/SOC2 compliance, and an AI testing suite—to launch production‑grade voice agents fast. In just 18 months, more than 150,000 developers have signed up, with over 1,000 new developers joining every day. Our mission is to make voice humanity’s default interface again by capturing nuance, emotion, and context that text alone misses. Try it now!
About the Role
Forward Deployed Engineers are the bridge between sales and our product by ensuring that customers are able to deploy assistants quickly and without friction. This role will require you to solve technical issues that arise during any phase of the customer journey and act as a champion of Vapi within the organization to identify what other use cases we can solve.
What You'll Do
Act as the technical account owner for an enterprise customer relationship once a new deal closes - you will act be the primary PM + engineer both for their team and ours to drive project progress during the pilot period
Work hand-in-hand with the engineers involved in the project to ensure their technical asks are delivered
Be involved in forming the technical scope of work necessary for a successful integration of Vapi within an enterprise - determine which asks are hard requirements vs what can be done with existing functionality
Facilitate communications with key project stakeholders including engineers and VPs to ensure pilot success
Who You Are
2+ years of hands on experience shipping products and interacting with enterprise customers - you need to be able to deliver features and speak to enterprise teams from day 1
Experience with Typescript + Node or similar backend framework, prompt engineering. using LLM agents, and ideally building Vapi assistants
Communication: You can clearly articulate what's going on to both technical and non-technical stakeholders
Cracked-ness: You’re more cracked than the most cracked person on the team
Organization: You naturally gravitate toward building systems that stand the test of time
Startup Ready: You have a reason to be here and can make sacrifices for something uncertain
Founder Juice: New ideas come from you, you build it yourself or annoy everyone until it’s done ;)
Quicker learner: You can rapidly ramp up on what a customer's use case and requirements are in order to provide immediate value
Self-starter: You take initiative to get shit done and figure out what's the highest value thing to do
Bonus: Previous technical founder of a B2B SaaS company
Why Vapi
Define the future of human–AI interaction: help pioneer a new era of voice-based AI products that are transforming how people and businesses communicate
Own meaningful work at a breakout startup: join early, take real ownership, and have a direct hand in building a category-defining company from the ground up
Surround yourself with exceptional people: work alongside a world-class team of engineers, operators, and builders backed by top-tier investors who believe in our mission
Accelerate your career in a high-growth environment: grow fast, take on big challenges, and unlock opportunities as we scale one of the most exciting platforms in AI
What We Offer
Competitive compensation: includes a strong base salary and meaningful equity ownership
Comprehensive health coverage: medical, dental, and vision plans
Flexible time off: take-what-you-need vacation policy with an emphasis on rest and balance
Daily meals: catered lunches and dinners provided for in-office days
Lifestyle & wellness stipends: monthly allowances to support rent, transportation, food, fitness, and mental well-being
Professional development: annual learning stipends for courses, conferences, and upskilling
Team connection: regular offsites, team events, and opportunities to build in-person relationships
