Host / Hostess (Kelowna, British Columbia, CA, V1V 1S1) presso SSP (Host/Hostess operations)

• $17.85 per hour
• Employee Meal Plan 
• Employee Assistance Program
• Free Employee Parking
   

SSP Canada operates several restaurants throughout Kelowna International Airport, including: White Spot, Tim Hortons, Subway, and retail stores. 

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance 

Here are some things you can expect as a Host/Hostess:

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests for their patronage upon exiting the restaurant
• Making our guests feel at home from the moment they walk in
• Having warm, friendly smiles

Skills and Requirements:

• Minimum 6 months of experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.