Donor Contact Representative fluent in Spanish presso Shepeard Community Blood Center

Join Our Team and Make a Difference!

Donor Contact Representative – Shepeard Community Blood Center | Augusta, GA

At Shepeard Community Blood Center, every conversation has the power to save lives.  We’re seeking a compassionate and enthusiastic communicator to join our team as a Donor Contact Representative. If you're fluent in Spanish and love connecting with people, join our team and help inspire blood donations across our community.

What You’ll Do:

• Reach out to potential and existing donors to encourage life-saving blood donations.
• Schedule appointments and maintain accurate donor records.
• Answer questions and provide friendly, informative, and helpful support.
• Create a welcoming experience for everyone who interacts with our centers.
• Work flexible hours, including some weekends, to support our mission.

What We’re Looking For:

• Experience: 
  • At least one year in a public-facing role, ideally in sales, customer service, or receptionist. 
  • Experience in receptionist or high-volume phone environments (call centers) is a plus.
• Skills & Competencies: 
  • Excellent persuasive communication skills to encourage blood donations. 
  • Strong interpersonal intuition for building rapport over the phone. 
  • Accurate data entry skills for updating donor records. 
  • Team-oriented mindset with the ability to work closely with diverse colleagues. 
  • Ability to lift and move materials up to 35 pounds as needed. 
  • Flexibility to adapt to changing schedules and support weekend operations. 
  • Strong customer service orientation. 
  • Professional work ethic and reliability. 
  • Ability to follow regulatory and safety guidelines.
• Language: 
  • Fluent in English and Spanish to enable effective communication with our diverse donor community.
• Driving Requirements: 
  • Valid South Carolina or Georgia driver’s license (if applicable).

Why Join Us?

• Make a real difference by helping ensure a safe and steady blood supply.
• Be part of a mission-driven team that values your voice and contributions.
• Enjoy a supportive, welcoming workplace where your work truly matters.

If you're ready to use your communication skills to help save lives, apply today! We’d love to welcome you to the Shepeard family.

👉 To apply, visit Shepeardblood.org and click the JOB link.