Operations Specialist presso OPTCONNECT MANAGEMENT, LLC

Description

OptConnect, based in the heart of Silicon Slopes—Kaysville, Utah, is a leading provider of managed wireless connectivity for mission-critical IoT applications. Our innovative hardware, smart remote monitoring, and carrier integration power over 1 million active lines across thousands of customers. With the strategic acquisitions of PWS, M2MDataGlobal, and Capestone, we’ve expanded our global footprint and technical expertise.

Recognized on the Inc. 5000 list and honored as one of Utah Business Magazine’s “Best Companies to Work For” for multiple consecutive years, OptConnect is proud of our high-performance culture that blends innovation, collaboration, and a shared commitment to excellence.
 

As we penetrate new markets and expand our product suite, we are constantly looking for smart, driven people to help us succeed. If you’d like to join our mission to connect the world, we look forward to hearing from you!

Position Overview

We are seeking a dynamic and motivated individual to join our team as an Operations Specialist, where you will be working in our warehouse department. As an Operations Specialist you will support our customers by providing accurate and timely fulfillment of orders involving IoT connectivity devices. This role is responsible for kitting, packing, inventory tracking, and quality assurance in a structured, process-driven environment. You will ensure the delivery of error-free, deployment-ready hardware through strict adherence to our established workflows.

You will be responsible for a wide range of tasks:

• Pick, kit, and package IoT devices and related components for shipment with complete accuracy.
• Follow all documented standard operating procedures (SOPs) for fulfillment and packaging without deviation.
• Complete deployment process for IoT devices including but not limited to: quality assurance of hardware, device activation, load and test customer’s software profile.
• Maintain inventory levels for both stocked items and deployment-ready devices; assist in cycle counts and reconciliation.
• Input and verify inventory data in warehouse systems (e.g., WMS or ERP).
• Identify and escalate discrepancies or quality concerns to operations leadership.
• Ensure all packages are labeled, sealed, and shipped to the correct locations in accordance with shipping protocols.
• Contribute to continuous process reliability by upholding organizational and cleanliness standards.
• Help with any other tasks as needed around the warehouse.

Requirements

• High School diploma or equivalent.
• Basic experience using Microsoft Excel.
• Ability to follow repetitive workflows accurately and consistently.
• Able to lift up to 50lbs and stand for long periods. 

Desired Qualifications

• 1–3 years of experience in warehouse, fulfillment, or electronics assembly roles.
• Experience in tech or hardware environments, especially with connected or IoT devices.
• Familiarity with inventory management principles and quality assurance checks.
• Basic understanding of product kitting, lot tracking, or device serialization.
• Basic proficiency in using WMS or inventory tracking systems.