Sales Manager (Floor Manager) presso Value Retail PLC
Value Retail PLC · Bicester, Regno Unito · Onsite
- Professional
- Ufficio in Bicester
:
What’s the role about?
As part of our Retail team, you’ll be joining our store in Bicester Outlet as our Sales Manager (Floor Manager), on a permanent, full time basis. You’ll be responsible for providing exceptional customer service and supporting our senior management team to achieve sales and operational goals.
Responsibilities:What You'll Be Doing
• Supports the team to represent the brand with their personal styling, grooming standards,
demeanor and overall appearance
• Educates the team on our brand identity and ways of working
• Supports the team through change
• Works well under pressure
• Ensures the team understand and conduct themselves in line with our brand values
• Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained
• Communicates relevant company news to the team
• Ensures the team build and nurture customer relationships, creating a loyal customer base
• Helps the team keep up to date with all product, fabrics, design direction, latest trends to
inspire and style outfits to suit the customers
• Understands store targets, budgets and KPI levers
• Motivates and helps the team to deliver personal sales targets and KPI’s
• Meets deadlines by planning, prioritising and effective delegating
• Takes responsibility for the results in their department
• Ensures all team members understand what is required of them in their role and the impact
they have on the business
• Ensures the team adhere to all company policies and procedures
• Ensures the store is opened and closed safely and efficiently
• Deploys the team effectively across the store to complete required tasks and meet
deadlines
• Adapt their communication style for individuals
• Provides clarity when providing instructions or giving direction
• Recognises achievements, gives praise as well as constructive feedback to improve
performance
• Resolves any performance issues within the team and takes appropriate action i.e. using
ROC’s
• Completes training and regular performance conversations, setting clear goals
Qualifications:What we’ll do for you
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Apply now to start your story at Reiss…
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