Credit Operations Coordinator (onsite) presso Newtown Savings Bank

Location: Newtown, CT

Newtown Savings Bank is seeking a high performing Commercial Credit professional with 7-10 years’ experience for the role of Credit Operations Coordinator.  This position is responsible for driving Credit Department operations by developing, implementing, and maintaining reporting that effectively and efficiently monitors workflow of the Commercial Lending and Small Business Lending portfolios, including the timely spreading of received reporting requirements, covenant compliance, and borrowing base compliance.  Analyzes said reporting and takes appropriate action to appropriately triage requests and protect the Bank from credit risk.  Responsible for preparing and presenting modification notification reports to loan committees and the Board of Directors in accordance with loan policy.  Serves as the liaison to the Closing Department, proactively tracking ‘approve to close’ timelines and taking action to ensure reaffirmations of approval are completed as necessary.  Responsible for the business credit card program and serves as the product liaison to the Branch network and our credit card partners.   Evaluates and processes mid-level commercial loan requests. Assign risk ratings to new loans and reviews existing risk ratings for accuracy.  Provides credit investigation for the Bank’s most complex loan requests and/or workouts for use by Account Officers and committees.  Assures conformity to Bank policies and procedures.  Provides additional analysis and assists with projects as needed/assigned.  This is an onsite opportunity at our Corporate office in Newtown, CT. This role has a remote option of one day per week.

PRIMARY RESPONSIBILITIES

• Mastery of the Bank’s loan policy.
• Mastery of the Bank’s credit department procedures.  
• Develop, implement, and maintain reporting that effectively and efficiently monitors the workflow of the Commercial Lending and Small Business Lending portfolios, including the timely spreading of received reporting requirements, covenant compliance, pipelines and borrowing base compliance.  
• Drive for results in following up with and assisting Account Officers with developing solutions and completing modifications to cure covenant and borrowing base violations while maintaining focus on the customer experience.  Analyze covenant and borrowing base compliance reporting for apparent trends or delinquent testing, sharing results with the Director of Credit on a monthly basis to better predict portfolio performance.
• Prepare and present modification notification reports in accordance with loan policy.  Analyze modification notification reporting for apparent trends and exercise independent judgement in making Credit Department procedure revision recommendations to the Director of Credit on a monthly basis and/or loan policy revision recommendations to the Chief Credit Officer on a quarterly basis. 
• Serve as the liaison to the Closing Department, proactively tracking ‘approve to close’ timelines and taking action to ensure reaffirmations of approval are completed as necessary.  Work with Account Officers in triaging impediments to close, ensuring the Bank is not exposed to increased credit risk while maintaining focus on the customer experience.  
• Responsible for the business credit card program, including decisioning applications in a timely manner, monitoring the portal for service disruptions and liaising with our credit card partners as appropriate to resolve issues, and working with the Branch network as needed with a focus on the customer experience.   Actively participate in bi-weekly meetings with our credit card partners to stay abreast of portal updates and portfolio performance, using independent judgement in making procedure and approval matrix recommendations to protect the Bank from credit risk and improve product profitability.
• Maintain and optimize efficient credit systems and processes, including oversight and enhancement of credit-related software and tools to support operational excellence.
• Underwrite moderately complex credit requests, developing expertise in more advances credit structures as needed/assigned. Underwriting document to include narrative on the nature, history, and ownership of all borrowers and guarantors, detail on the structure and usage of each loan, collateral analysis on each loan, overview of reporting requirements, covenant compliance analysis, borrowing base compliance analysis, complete credit analysis on all borrowers and guarantors, identification and mitigation of exceptions to the Bank’s loan policy, and an overview of the strengths and weaknesses of the relationship.  
• Attend committee meetings, take minutes and present documents as needed. Answer any questions that may arise related to underwriting documents.  Articulate recommendation to approve or decline, and support recommendation.    
• Make recommendations to the Account Officers based on the structure of the transaction and controls of the transaction.
• Provide credit investigation for the Bank’s most complex loan requests and/or workouts for use by Account Officers and committees.  
• Approve underwriting submissions within authority limits.
• Provide additional analysis and assist with projects as needed/assigned.
• Promote the Bank and the Bank’s services.
• Provide prompt and courteous service to all external and internal customers.

POSITION REQUIREMENTS

• Must have a Bachelor’s Degree in accounting or finance OR a Bachelor’s Degree in business, economics, or mathematics with advanced coursework in accounting or finance.  An MBA is a plus.   
• Must have 7 – 10 years experience in a business lending credit function.  
• Must have a working knowledge of the standard suite of MS Office Products, with advanced knowledge of MS Word and MS Excel.
• Ability to manage multiple priorities, function independently, meet deadlines, and work effectively in a team environment.  Displays high initiative in departmental responsibilities and projects.  
• Solid written and verbal communication skills.  

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full time employees also receive a complete benefit package including a generous 401(k), medical benefits, paid time off, and short and long term disability programs.

Newtown Savings Bank is an equal opportunity and affirmative action employer regardless of race, gender, disability status, protected veteran status.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, marital status, national origin/ancestry, sexual orientation, gender identity, disability status, protected veteran status, or any other legally protected status.