- Senior
- Oficina en Orlando
Are you a seasoned hospitality manager with a passion for delivering best-in-class service and inspiring your teams? Lodgco Hospitality is seeking a dynamic and driven General Manager to oversee the Holiday Inn & Suites Orlando I-Drive / Theme Parks - a beautiful full-service property. In this role, you will have the chance to cultivate a vibrant hotel culture and create a lasting impact within a growing company. If you’re prepared to elevate your hospitality career, we would be thrilled to have you join our team!
JOB SUMMARY: The General Manager is responsible for all aspects of hotel operations.
ESSENTIAL JOB FUNCTIONS:
- Provide exceptional customer service to all hotel guests, making their stay comfortable and accommodating as possible while
achieving team and brand goals
Ensures that all policies and procedures with regard to operations, accounting, human resources, security, guest relations, and safety are followed
Analyze and resolve work problems to achieve work-related goals
Develop annual budget and capital expenditure plans
Achieve budgeted revenue and profit goals while balancing costs with guest satisfaction
Participate in all revenue management decisions and hold staff accountable for achieving revenue goals
Knowledge of brand operating systems
Delegates various tasks to the AGM and/or department supervisors to ensure smooth operation of the hotel
Assist sales team in actively selling the hotel to groups, meetings, and extended stay guests
Ensure that hiring and employee practices comply with company requirements
Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies
Inspect property on a regular basis and implements controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audits them on a regular basis to ensure their accuracy and completeness
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
IDEAL CORE COMPETENCIES:
- Exceptional leadership and interpersonal skills with the ability to inspire and elevate a diverse team.
- Knowledge of revenue generation and profit/loss implications
- A true leader of engagement with our guests and patrons.
- Exceptional skills in critical thinking, problem-solving, decision-making, and delegation.
- Excellent communication skills, both verbal and written
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
- 3-5 years of hotel management or leadership experience
- Bachelor's degree in Hospitality Management or related field of study is preferred, or a comparable mix of education and relevant work experience.
BENEFITS WE OFFER
- Career development & work-life balance
- Paid time off
- Travel and hotel discounts
- Health, dental, & vision insurance options
- 401(k) with company match
- Incentive-based earning potential
- And more!
ADDITIONAL ELIGIBILITY REQUIREMENTS
Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references from the hospitality industry.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, please visit www.lodgco.net
