Well-Being Specialist (Humanly Test) (Toronto, ON, CA) presso SAP SuccessFactors Recruiting | Talent Acquisition Software

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

We are looking for a talented Well-Being Specialist to join our team and play a critical role in supporting employees navigating leaves due to medical reasons. Priorities are aimed at fostering timely, safe, and sustainable return-to-work programs, collaborating with our Human Resource Business Partners and the Managers and Employees they support. Your expertise will be utilized in providing advice and guidance to various stakeholders, contributing to a workplace culture that prioritizes inclusion and well-being. Your passion for Disability Management and an excellent customer-focused mindset will be key in making your mark within Canada’s leading wireless, cable and media company.

What you’ll do:

• Second Tier Support to managing disability leaves of absence (E.g. STD, LTD, WCB, Medical Accommodations, Unpaid Medical Leaves etc.) with a focus on timely, safe, and sustainable return-to-work plans.
• Correspond with Third Party Disability Administrators and internal stakeholders (E.g. Leaders, Human Resources Business Partners, Benefits Administrators, Payroll etc.)
• Proactive approach to supporting medical leave accommodations and requests.
• Support non-compliance and non-support decisions with appropriate next steps.
• Support Early Intervention and Stay-at-work initiatives including clarifying medical restrictions and availability of workplace accommodations.  
• Support wellness initiatives.
• Maintain high level of confidentiality and storing of all relevant documentation.
• Contribute to improving relevant HR programs, through analysis, delivery, and administration ensuring the streamlining and standardizing HR policies, practices, and processes.
• Provide exemplary customer service, by  prioritizing and responding within a Shared Inbox in a timely and efficient manner.
• Assess needs and analyze complex and sensitive situations before recommending practical solutions for employees experiencing a disability or requiring an accommodation.
• Cooperative and productive workstyle working with diverse teams and employees to provide timely and appropriate responses.
• Participate in relevant training as required.

What you bring:

• Bachelor’s Degree/related disability diploma or equivalent experience is required.
• At least 5 years of Disability Case Management experience is required.
• Certified Disability Management Professional (CDMP) or working towards it and/or other relevant designations is an asset.
• Strong understanding of relevant legislation, policy, accommodations, WCB, disability management leave and governance including employment standard legislation is required.
• Proficiency in English is required for this position and French as a second language is an asset.
• Strong communication and customer service skills are required with the ability to prioritize your workload and pay close attention to detail.
• Experience in working in a unionized environment is an asset.

Not sure if you should apply for this role? Talk to your Manager or your HR Business Partner.
 
We’ve established a set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Posting Type: Internal and External Candidates Considered
Hiring Manager: Grnhtkf Upghfda
Recruiter: HRSystems Administration (TPD)
Salary Grade: 5
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Shaw Court 630 3rd Ave SW (7860), Calgary, AB 
Travel Requirements: None
Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract 
Bargaining Unit/Union: NON
Posting Category/Function: Human Resources & Health and Safety
Referral Bonus Amount: $$0.00
 

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.