Platzhalter Bild

IT Support Technician - Berlin presso Treatwell

Treatwell · Berlin, Germania · Hybrid

Candidarsi ora

The IT Support Technician is based in our Berlin office but operates as part of a broader European IT Services team. You will be responsible for supporting day-to-day IT operations, ensuring the smooth functioning of end-user hardware, software, and related processes.

Our workplace relies on a variety of technologies, including both Windows and macOS environments. As a hybrid role, you will be required to be in the office for a minimum of 4 days per week, with the flexibility to work remotely for the remaining day

This is an exciting opportunity for someone seeking a new challenge, joining a dynamic and hardworking team.

Requirements

  • Provide general IT support and troubleshooting for hardware and software issues.
  • Assist in the setup, configuration, and maintenance of end-user devices.
  • Collaborate with team members to ensure the efficient functioning of IT systems.
  • Support employees during onboarding and offboarding processes.
  • Assist with the management of software licensing.
  • Administration of applications and services, including  Google Workspace, Slack and Jira
  • Collaborate with colleagues and vendors to address IT-related challenges.
  • Manage local AV Equipment for company meetings and events.
  • 'Professional working' German and English speaking skills.

About You:

  • Capable of providing a positive end-user experience and outcomes.
  • Approachable with excellent communication and people skills at all levels, with the ability to build key internal relationships and vendor relationships.
  • Confidence in supporting various technology environments, including Google Workspace, Slack, and Jira.
  • Ability to work with or have experience working with people across territories from various cultural backgrounds.
  • Excellent analytical and problem-solving skills.

Benefits

  • Self-Care - Monthly €40 Treatwell voucher for your own beauty treatments
  • Fitness - 30€ monthly subsidy for Urban Sports Club - stay fit and balanced!
  • 28 days of vacation – so you can recharge your batteries
  • Remote work & flexible working hours – for your work-life balance
  • Top equipment: Apple MacBook Air, iPhone, headset and an iPad
  • 20% employer contribution to the company pension plan (HDI)
  • Flat hierarchies & short decision-making processes – with us every vote counts
  • Mental health: Support through our partnership with Plumm
  • Team spirit: Regular team events, after-work drinks and an open, dynamic corporate culture
Candidarsi ora

Altri lavori