Banquet Supervisor presso JACKPOT JUNCTION CASINO HOTEL

Description

ESSENTIAL JOB FUNCTIONS

• Help with preparation, execution and clean-up of events and daily activities.
• Interact with Sales Office staff to obtain Banquet Event Orders and any applicable changes.
• Communicate all concerns to the Banquet Chef and the Sales Manager.
• Oversee all event details (e.g. proper tabletop settings, workplace sanitation, employee arrivals, dress code enforcement, timely food presentation and service, etc.).
• Interact with clients to ensure events are to their satisfaction.
• Ensure that staff members have direction for proper set-up and clean-up.
• Prepare and help deliver all pick up and delivered orders respectively.
• Assume responsibility for staffing and inputting schedule in Paycom, along with adjusting schedules as the need arises.
• Attend all Food & Beverage and BEO meetings.
• Sit in on interviews and train new waitstaff and setup staff members.
• Conduct Visual One event postings as directed by Sales Manager.
• Assist with inventory of plates, flatware, linen, liquor, small wares, etc.
• Assist with receiving Banquet Event Orders, interpreting information therein, and ordering supplies (e.g. linen, skirting, centerpieces, staging, AV equipment, etc.) as needed.
• Assist Sales team as needed.
• Perform other duties and responsibilities as assigned.

Qualifications

EXPERIENCE & QUALIFICATIONS

• Previous banquet waitstaff experience preferred.
• ServSafe certification required, including ongoing recertification as needed.
• Must possess a valid Minnesota driver’s license. (Applicants with an out of state license must obtain a Minnesota license within 30 days of hire.)

SKILLS, KNOWLEDGE & ATTRIBUTES

• Proper table service knowledge.
• Food and beverage knowledge.
• Excellent communication skills.
• Excellent customer service skills.
• Ability to take direction and delegate tasks.
• Ability to work under changing circumstances in a fast paced environment.
• Ability to maintain a highly flexible schedule, including weekends and holidays.
• Ability to be available for calls during events.
• Ability to drive a vehicle for work purposes.
• Sense of urgency and an eye for detail.

UNIVERSAL REQUIREMENTS

• Sensitivity to various cultures, including Native American cultures.
• Regular attendance and punctuality.
• Able and willing to work any changes in scheduled hours as required.
• Serve as a credit to Jackpot Junction Casino Hotel and encourage others to do the same.

PHYSICAL DEMANDS

• Mobility throughout the facility.
• Ability to reach laterally and vertically.
• Ability to lift up to 50 pounds.
• Ability to drive a vehicle.