Product Analyst presso None

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Job title: Produst Analyst

Department:  Product

Reporting to: Product Manager

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. Every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As the Product Analyst, you are responsible for working with our service providers to understand, in detail, the features and functionality of the content, as well as understanding and communicating the defined roadmap of content being released. You will take ownership and proactively provide updates to the website and implement the content strategy as agreed with Business and other relevant stakeholders. You will work hand in hand with the Product Specialist, Product Manager, Internal Teams and Service Providers to ensure the delivery and technical integrations of content, and ensure communications are distributed to the respective teams of these implementations..

What you’ll be doing

As part of your role, your responsibilities will include:

• Be the knowledge expert in the content offered per Vertical by communicating and highlighting key features, functionalities and overall offering within each Vertical space.
• Source new content and new content providers that fit within our industry and brand.
• Account Management for suppliers and vendors that we integrate with.
• Understand all Product releases and feature sets so you have a good understand of what our potential opportunities are when implemented.
• Ensure all stakeholders are kept up to date with the vertical content roadmap and progress, any delays to be communicated – all regions. 
• Ensuring the Product (Web & Mobile) has the most efficient customer experience in the Vertical space.
• Work with the analytical teams to analyze and understand customer behaviour.
• Ensure you leverage off all possible data sources and product functionality for decision making on any website and user experience changes.
• Coordinate the communication, commercials and integrations with providers, and the release of new providers.
• Communicate with various internal departments to ensure proper and successful launch of new content.
• Monitoring the performance of content across the various verticals on offer.
• Collaborate with Product Manager on strategic and suggested changes required for the Websites and scope out the Web Dev Briefing and Change Requests

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Experience in a combination of but not limited to, product roll-out, web and mobile Product offerings
• Ability to analyse problems and create effective solutions
• Ability to comprehend and communicate technical touchpoints of various integrations on our platforms
• Display a high acumen of project administration and project management
• Strong negotiation skills
• Work well under pressure
• Ability to communicate across multiple business streams
• Ability to effectively report on exceptions and nuisances
• Ability to influence others
• Good Interpersonal & relationship building skills – Team Player
• Proven analytical and problem-solving ability
• Able to work independently and manage time effectively, as well as work collaboratively with multi-disciplinary teams.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions

 Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!