Support Engineer 1 - Oracle SQL, Unix, Linux, Cloud, Performance Tuning, Autosys, SupplyChain presso Blue Yonder

What you’ll do:
· Understand the implemented solution/ products

4-6 years of experience in Oracle SQL, Unix, Linux, Cloud, Performance Tuning, Autosys, Supply Chain, Application and production Support.
· Analyze the issues, identify Root cause and find the permanent solution to any problem
· Work with Blue Yonder product experts on the solution
· Work with Product Development for code fix and testing the patches in the support environment before delivery
· Adheres to SLA based on the severity of the customer cases.
· Complete the product certification courses assigned.
· Document the learning and building the knowledge content
· Provide early visibility and mitigation to technical challenges through the journey.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.