- Professional
- Ufficio in Shoreditch
We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK.
At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!
Our Support Office is the engine that keeps N Family Club running smoothly – from operations and finance to people, marketing, and strategy. We’re a tight-knit, fast-paced, and mission-driven team that works together to create exceptional experiences for families and team across all our nurseries. Whether you’re a seasoned expert or early in your career, you’ll be empowered to grow, contribute ideas, and make an impact every day.
What you’ll be doing…
- Partner and advice on People related topics, provide sound advice, coaching and/or training to team members at all levels
- Act as a point of escalation on People challenges, ensuring legal compliance and our policies are continually being met.
- Propose and implement solutions to blockers and challenges, which in turn will assist the wider team and managers, and team member experience and success metrics.
- Lead a small team of People Assistants at different levels
- Ensure the delivery of frustration free HR services across the company focusing on and evolving the employee experience.
- Deliver training to relevant stakeholders and ensure that all new managers are inducted sufficiently into all People processes, policies and practices.
- Support managers with a range of employee relation cases including fact-finding, disciplinaries, grievances, flexible working, sickness, performance and probations etc.
- Provide appropriate support to managers and team members in relation to employee wellbeing, including Occupational Health referrals, reasonable adjustments and mental health support.
- Attend monthly regional managers meetings to upskill managers and provide relevant People updates.
- Manage any issues and escalations in a timely and effective manner, identifying the root cause and solving for the immediate, but also for the future.
- Produce and analyse People data – e.g., probation, annual leave, contracted hours etc. – for communicating trends and for identifying where processes need creating or updating.
- Support change management (we are growing fast, so there is a lot to support) across new openings and acquisitions of existing nurseries.
You should have…
- Experience as a skilled HR generalist, ideally in a multi-site company
- Demonstrable experience dealing with employee relations cases
- Experience working with HRIS as a ‘superuser’, ideally HiBob
- Knowledge of pre-employment compliance processes (specifically for Early Years a bonus)
- Ideally some experience within (but definitely passion for) the Early Years or Education sector
- Working towards or interest in working towards CIPD qualification
The N Advantage
- Competitive salary – £35,000 - £40,000, based on experience and dedication
- Flexible hybrid working model for work-life balance
- Up to 35 days holiday – including a personal ‘Me’ day and Christmas closure
- £100 annual learning fund, plus access to in-house development opportunities
- Enhanced family leave for parents, carers, and more
- 40% childcare discount, plus 6 emergency days annually
And that’s not all!
- 5-year loyalty bonus – around-the-world trip + 2 bonus weeks off
- 10-year loyalty bonus – ‘Out of this world’ experience + 2 extra weeks off
- Referral bonus – earn up to £1,000 per successful hire
- Amazing discounts – save on groceries, shopping, fitness and more
- Travel support – season ticket loans and cycle-to-work scheme
- Socials & wellbeing – annual parties, team events, gym discounts, and online fitness
Making an impact…
At N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education.
We invest heavily in your growth – from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we’re building a workplace where people thrive, and children soar.
Join N Family Club today and help us reshape early education from behind the scenes.
What's next?
If you think you've got what it takes, click apply and fill in our super quick (1 min) application form!
If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.
If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.
