Catering Sales Manager - Full Time presso JW Marriott Las Vegas Resort & Spa
JW Marriott Las Vegas Resort & Spa · Las Vegas, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Las Vegas
Role: As the local on property Catering Sales contact for customers, the Catering Sales Manager is responsible for proactively soliciting and managing business/social catering related opportunities. Handles incoming requests, manages the Sales process which includes Site inspections and then turns over opportunity to the Event Management Team. Adheres to all Company, Safety and Department policies and procedures. Fosters team work and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
SKILLS/QUALIFICATIONS:
- Possesses excellent telephone sales skills
- Excellent selling skills and understanding of sales processes
- Knowledge of operations
- Knowledge of Marriott Lodging products, cultures and brand strategies
- Knowledge of food trends, food and beverage and menu planning
- Knowledge of contractual agreements and legal implications
- Strong customer and relationship management skills
- Effective decision-making skills
- Good negotiation skills
- Strong communication skills
- Knowledge of overall hotel operations as they affect department
- Ability to use standard software applications and hotel systems including SFA and Delphi
REQUIRED CERTIFICATE/LICENSE:
- High School Diploma or equivalent required; Bachelor’s Degree preferred
- Southern Nevada Food Handling Card
- TAM card
MAJOR JOB DUTIES: Duties include, but are not limited, to the following:
- Support strategies and conducts activities to drive market share, guest satisfaction and financial results
- Proactive soliciting and managing catering related opportunities
- Upsells each business opportunity to maximize revenue. Achieves individual and team sales goals to enable business success
- Responds to incoming catering opportunities
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales call, entertainment, FAM trips, trade shows etc.
- Effectively manages and develops relationships with key internal and external stakeholders
- Conducts site inspections
- Creates contracts
- Handles Group sizes of 75 & under
- Weddings
- Anniversaries
- Holiday Parties
- Business Catering/ Non-Profit
- Birthdays
- Reunions
- Proms
OTHER REQUIREMENTS:
- Interacts with management, applicants, fellow Associates and/or guests.
- Requires use of standard office equipment.
- Performs other duties as assigned to meet business needs
The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.
PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office environment and in other locations throughout the property including outside (i.e. pool area). Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. A casino environment typically allows smoking.
- Interacts with management, applicants, fellow Associates and/or guests.
- Ability to speak, read, write and understand English.
- Ability to read, analyze and interpret documents. Ability to write reports, customer correspondence and notices to departments. Ability to effectively handle meetings, communicate one on one to staff and present to large groups.
- Must be over 21 years of age and have a gaming and health card.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
- Ability to apply common sense understanding to carry out instructions and give direction in written, oral or diagram form.
- Ability to deal with and resolve problems involving multiple variables.
- Requires prolonged standing and mobility.
- Requires bending and reaching.
- Requires transporting, pushing, pulling, and maneuvering items weighing up to 75 pounds with assistance as needed.
- Requires lifting up to up 25 pounds.
- Prolonged periods of standing and/or walking.
- Requires eye/hand coordination.
- Requires use of standard office equipment.
- Requires the ability to distinguish letters, numbers and symbols.
- Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
About the JW Marriott Las Vegas Resort & Spa
The JW Marriott Las Vegas Resort & Spa offers world-class luxury just 20 minutes northwest of the famous Las Vegas Strip. The Las Vegas resort is accessible to Las Vegas Speedway, TPC Las Vegas and a number of other golf courses. The JW Marriott features 548 well-appointed guest rooms and suites set amid 54 acres of lush gardens. Voted as one of the Top 5 Las Vegas Resorts by readers of Condé Nast Traveler and recognized as a Top-Performing Business on TripAdvisor ranked in the top 10% worldwide for traveler feedback, the Las Vegas resort also includes a full-service spa, state-of-the-art fitness center, 33 meetings rooms with 100,000 square feet of flexible space, more than 9 restaurants and the on-site Rampart Casino.
Enjoy exclusive employee perks:
• Heath, dental, vision
• Life Insurance
• Free meals
• 401k Match
Marriott brand worldwide travel discounts and benefit.
