Team Member –ICS New Product,Network& Tariff Implementation presso Tata Teleservices (Maharashtra) Limited
Tata Teleservices (Maharashtra) Limited · Hyderabad, India · Onsite
- Professional
- Ufficio in Hyderabad
Why position exists? | The position will be responsible for the execution of New Product & Services implementation activities, Tariff Configuration and Network Testing | |
Job Responsibilities | Internal Compliance Monitoring: • Evaluation of conceptual requirements (BRS) raised by business units, assess various risks covering revenue, customer satisfaction, regulatory, process, etc & discuss the same for closure. • Evaluate the Network requirements from Retail/Interconnect perspective and to understand the product conceptually to assess various Network Architectures, Call Processing Logics, and Integration with existing IT & Other Network Elements. • Evaluation of Solutions shared by IT assess the impact w.r.to processing logic, existing rule sets in Intec / Retail & controls and ensure that it is aligned with the requirement. • Contemplating of the Test Scenarios based on the understanding on Call flows and Network Architecture and IT Logic. • Validation of test scenarios output to ensure that the results are in line with the expected outcome. • To have In-depth knowledge on most of the Wireline data/Wireline switches regarding CDR legs and its parameters generation and proficient in validation of configuration tables. • To ensure that values in the records received result in proper usage type values stamping in AMD, depending upon the analysis of type of call. • Coordination with CFT & escalate any deviations to ensure the same are addressed on time. • Validation agreements signed with the various partners with respect to Interconnect / Roaming and highlighting of any gaps observed. • Validation of the ILD – UASL, NLD – UASL termination POI clearances templates received from NW and provides the clearance. • To extensively involve in Swap of Network elements and ensure hassle free launch of services within minimum time period. • Documentation and training of RA operations resources, for ensuring smooth hand-over post clearance. | |
General • Ensuring SLA adherence for NPI projects/products. • Ensuring the highest quality standards in the output being produced out of the activities assigned. • Ensuring that there are no observation lapses resulting in revenue loss. • Adherence to Reporting and escalations to Senior Management on account of any bottlenecks / slippages, etc. | ||
Key Result Areas | Functional - NPI approvals within TAT for Business & IT for CR / Non CR (BRS/Sol<=5 working days) Approval | |
Functional - NPI approvals within TAT for Business & IT for CR / Non CR (SIT/UAT/CLCM, Network Template & <=5 working days Risk matrix closed - 100%) & & POI Approval<=2 days | ||
Tariff configuration - % Successful approval of billing configurations BRS/ URS/UAT, Post production roll out Verification/ Production issue fix for all Tariffs - Tariff Validation within TAT - % of closure with in 2 working Hours | ||
Accuracy- % Defects in BRs Identified from the date of Production movement for period of 3 Months from production rollout | ||
Necessary | Preferred | |
Skills/ Capabilities and competencies | Knowledge of Telecom and Service Industry | A high measure of analytical thinking & reasoning skills would be a preferred advantage |
Should have good communication & co-ordination skills | Ability to identify potential risks | |
Good working knowledge in MS-Excel/SQL/Oracle. | ||
Qualification | MBA / B Tech / B Com Qualified | MBA / M-Tech / CA / M Com Qualified |
Overall Work Experience | Minimum of 3 years of relevant work experience | 2-3 years (2 plus years in Telecom / service industry) |
Age (Optional) | ||
Essential Requirement | ||
Behavioural Attributes | • Team Player • Strong Organization and Time Mgmt Skills • Excellent Communication Skills • Outgoing and confident personality who is able to operate at all levels • A self-starter who is pro-active and can set and achieve goals • Audit mindset | |
Prefered Industry | Telecom | IT |