- Professional
- Ufficio in Belfast
Join Our Team as an SIU Investigator
Are you passionate about fraud detection and investigation? Do you thrive in a confidential and dynamic environment? AXA Insurance is seeking a dedicated SIU Investigator to join our NI Claims team, focused on deterring, detecting, and investigating fraudulent activity across all areas of the business.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events.
What You'll Do:
- Review Red Flag Referrals from claims handlers within the agreed service level, making suggestions for refinements as necessary
- Proactively investigate potential fraud in claims (PI, ADTPD, Home, Farm, SME as required) using mostly predefined processes and procedures but at times using your own initiative, manage cases to conclusion and deals with customer as necessary, which may involve interviewing, to achieve required savings
- Maintain SIU Case Management System and relevant spreadsheets fully utilising the software & training
- Prepare cases for court as required, instructing panel solicitors to secure the best outcome for AXA
- Deliver excellence in customer service, both internally and externally, maintaining an appropriate professional attitude when dealing with Customers, Third Parties, Suppliers and Solicitors and dealing effectively with referrals, complaints
- Maintain relationships within AXA and with external service providers
- Investigate potential fraud in other areas of AXA as required.
- Provide reports and updates as required.
- Undertake department and cross functional projects as necessary
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3E%3Cstrong%3EWhat We%27re Looking For:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:150%;mso-list:l0 level1 lfo2;text-align:justify;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3E2 years’ experience in Motor Damage, Property or PI Claims (Essential)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:150%;mso-list:l0 level1 lfo2;text-align:justify;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3ECII and/or 3rd level business or insurance qualification (Desirable)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:150%;mso-list:l0 level1 lfo2;text-align:justify;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3EStrong knowledge of underwriting principles, claims handling procedures, SIU investigation procedures, AXA products and a passion for fraud investigation%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:150%;mso-list:l0 level1 lfo2;text-align:justify;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3EWorking knowledge of the legal jurisdiction in which you operate%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp; %26nbsp; %26nbsp;%26nbsp;%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3EGood PC and system skills with a knowledge of Solus%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:150%;mso-list:l0 level1 lfo2;text-align:justify;text-indent:-18.0pt;%22%3E%3Ca name=%22OLE_LINK3%22%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/a%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:150%;mso-list:l0 level1 lfo2;text-align:justify;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3EInquisitive and enquiring mind set%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:150%;mso-list:l0 level1 lfo2;text-align:justify;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3EFlexible and adaptable approach to work%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22mso-list:l0 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3EWorking knowledge of CPC and Data Protection Guidelines%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22text-align:justify;%22%3E%3Cspan style=%22font-family:%26quot;Source Sans Pro%26quot;,sans-serif;%22%3EWe are an equal opportunities employer and welcome applications from all suitably qualified persons from across all backgrounds. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions. As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom%3C/span%3E%3C/p%3E
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Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.
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Proud to be part of the AXA Group, at AXA Ireland our values are at the heart of everything we do. We work together as One AXA, embracing our differences to make our teams great. We believe integrity, courage and our customer-first approach is what makes us a great place to work. AXA is an equal opportunities employer and welcomes applications from across all communities.
*!%3Cp style=%22font-family:Arial;%22%3EOne of the best things about joining AXA is our rewards package. At AXA Ireland, we’re appreciative of the people who work for us and our rewards package reflects that. You can expect to receive:%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E• %26nbsp; %26nbsp;Competitive salary with annual review%3Cbr%3E• %26nbsp; %26nbsp;Annual company %26amp; performance-based bonus%3Cbr%3E• %26nbsp; %26nbsp;Contributory pension scheme (up to 12% employer contributions)%3Cbr%3E• %26nbsp; %26nbsp;Life Assurance%3Cbr%3E• %26nbsp; %26nbsp;Generous annual leave plus Bank Holidays%3Cbr%3E• %26nbsp; %26nbsp;AXA employee discounts%3Cbr%3E• %26nbsp; %26nbsp;Education support and plenty of learning opportunities.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EAXA is proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We are therefore happy to discuss flexible working arrangements, should this be a requirement for you.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EAt AXA, we want to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. As a financial services company, all successful candidates will require employment checks, so we can ensure regulatory compliance.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EWe’re proud to be committed to equal opportunities and welcome applications from all backgrounds.%26nbsp;%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EAXA Insurance dac consider applicants on the basis of skills, experience %26amp; qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.%3C/p%3E Candidarsi ora
