Clerk II presso Kent County, MI

About the Department

The 17th Judicial Circuit Court is seeking a detail-oriented Clerk II to perform a range of clerical responsibilities within the Family Division, specifically supporting neglect and delinquency cases. This role involves a variety of support functions for the Court, varying in complexity. Key responsibilities for this role include (but are not limited to): generating court orders, case management, mailing, and filing.

This position works closely with judicial staff, juvenile probation officers, the Department of Health and Human Services (DHHS), and foster care agencies. Work processes require the application of both substantive and procedural knowledge of internal and external rules, regulations, requirements, and protocols.

The ideal candidate will have:

• Exceptional customer service and phone skills
• Proficiency in Microsoft Office applications
• The ability to work effectively in a high-volume environment
• Strong conflict resolution skills and the ability to serve the public in a tactful and objective manner
• Excellent interpersonal, oral, and written communication skills

Minimum Qualifications

High school graduate or GED and one year of clerical experience. An equivalent combination of education and work experience may be considered.

Associate's degree or certificate in business information systems, office management, or other relevant field, and/or several years of clerical work experience preferred.

Other Qualifications

Applicants who are selected to move forward will receive an email with instructions regarding the next steps in our employment process. Please monitor the email address you included on your employment application for further instructions (including junk/spam folders) 

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