Information Technology Intern presso Lewer Agency Inc

Description

Internship Opportunity – Open to Kansas & Missouri Students Only 

Who we are:

Since 1956, Lewer has served as an advocate for independent business owners who seek to protect what they’ve built and prepare for the future. In 1991, our student division was formed to protect people around the world.

Lewer offers a concierge approach to employee and student insurance by providing tailored benefit strategies designed to create healthier businesses, families, and individuals.

What you'll do at Lewer:

Roles and Responsibilities

As an IT Intern, you drive operational continuity and minimize disruptions across the organization by collaborating with our in-house IT department and Managed Service Provider. You assist with implementing new technologies, resolving technical issues, and empowering team members through training and support. Beyond daily operations, you take ownership of designing scalable data pipelines and intuitive dashboards, leveraging tools to transform raw data into actionable insights that drive clarity, alignment, and smarter decisions across the organization.

Your Key Areas of Impact

Customer Service: You are the primary point of contact within the organization for resolving any in-house hardware or software issues. You collaborate with our Managed Service Provider to escalate issues, ensuring that tickets are resolved promptly and efficiently.

Technology Administration: You manage log-in credentials for various software and cloud applications, ensuring associates have the appropriate level of permission to complete their job duties. You onboard new associates by setting up workstations and familiarizing them with the company tech stack. Additionally, you assist with offboarding by securing and preparing hardware for repurposing.

Kaizen: You identify weaknesses or inefficiencies in existing workflows and proposed actionable improvements. You collaborate with teams implementing new software and cloud solutions to drive innovation and continuous improvement.

Inventory Management: You maintain accurate inventory records and support hardware lifecycle planning to ensure data accuracy and functionality. You generate reports to inform purchasing decisions and contribute to annual budget reviews.

Data Engineering & Visualization: You design and document a scalable data pipeline to prepare, clean, and load data into the warehouse, including annual testing and upload procedures. You leverage Git integration in Microsoft Fabric for version control and script testing via Azure DevOps. You may gather user requirements to design a dashboard that enables intuitive access to database insights, enhancing usability and decision-making.

The Work Environment, Physical Demands, and Travel

This position is not eligible for work-from-home; your work is conducted primarily at the Lewer Administrative Offices. You must be able to remain in a stationary position 75% of the time, and be able to occasionally move about inside the office to access filing cabinets, office machinery, etc. You will operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer 95% of the time. You will need to be able to lift to 20 lbs.

This Impact Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the Associate for this seat. Duties, responsibilities, and activities may change at any time with or without notice.

Associate must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable Associates with disabilities to perform the essential functions of their job, absent undue hardship.

Your qualifications:

Requirements

You hold a degree or are actively enrolled at an accredited university in pursuing Information Technology, Data Science or a related field.

Your keen attention to detail and ability to manage multiple competing priorities are essential. You excel at maintaining and protecting sensitive and confidential information. As a problem solver, you anticipate potential issues and plan contingencies accordingly. Your written communication is poised and professional, with strong proofreading skills and the ability to craft organizational documents. You are proficient in Microsoft Office applications, including Word, Excel, and Outlook, as well as Adobe.

More about us:

Our Core Values

You live the following “Lewer Core Values” in your daily work:

I've Got This - Always takes care of business; assumes responsibility, supports accountability, leads by example.

Kaizen - Embodies constant improvement; always asks why and continuously improves our processes.

Results With Integrity - Commits to strong moral and ethical principles in the pursuit of excellence.

Good Vibes - Takes care of one another; works enthusiastically, treats others professionally and respectfully.

The Team

Lewer runs on the Entrepreneurial Operating System (EOS). That means as a member of this team, your manager is committed to:

• Giving clear directions.
• Providing the necessary tools.
• Acting with the greater good in mind.
• Delegating.
• Understanding your role and how you can help the company.
• Providing clear expectations.
• Communicating effectively.
• Running effective meetings.
• Meeting one-on-one with you quarterly or more, if needed.
• Rewarding and recognizing your performance.

It also means you are committed to the EOS life by doing what you love, with people you love. You make a huge difference, are compensated appropriately, and take time to pursue personal passions.