Service Coordinator - Infant Development (Case Manager III) presso City of Norfolk, VA
City of Norfolk, VA · Norfolk, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Norfolk
About the Department
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The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use disorders, intellectual/developmental disabilities, and housing and homelessness. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. The NCSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the people we serve.
The NCSB is seeking a Case Manager III (Service Coordinator) for their Infant & Toddler Connection division. This position provides Service Coordination for children and their families who are receiving early intervention services through the Infant & Toddler Connection of Norfolk. Supports a caseload of individuals with developmental delays, atypical development and/or a medical condition with high probability of resulting in a developmental delay and their families to help the child and family access the resources necessary for the child to reach their developmental milestones.
Position Duties
- Case Manager III (Service Coordinator) will work with the family from the initial intake appointment, through assessment, IFSP development, IFSP reviews, annual assessments, and transition.
- Link individuals to needed resources and supports, including medical services, outpatient therapists, support groups, and preschool special education.
- Contact family to check on progress monthly to determine if there are changes in status and if supports are being delivered as expected.
- Coordinate with service provider(s) routinely to ensure child is making progress and IFSP is in compliance with Federal and State regulations.
- Document all components of work in the electronic record within program expected timelines.
- Service Coordination will require travel in the community and home visits at the families' homes and other community locations.
Minimum Qualifications
Two years' experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations.
Preferred undergraduate degree in one of the following areas:
Allied Health
Child and Family Studies
Counseling
Criminal Justice
Early Childhood (including growth and development; special education)
Human Development
Human Services
Nursing
Psychology
Public Health
Social Work,
Special Education
Graduate degree preferred.
Other Qualifications
- Valid Driver's License may be required depending on assignment.
- Certification in basic first aid and CPR, depending on area of assignment.
- Must be able to obtain Early Intervention Case Manager certification through DBHDS.