Sr Support Specialist & Quality Control Lead presso Empire Technological Group Limited
Empire Technological Group Limited · Las Vegas, Stati Uniti d'America · Onsite
- Senior
- Ufficio in Las Vegas
Description
Empire Technological Group Limited dba Aruze Gaming Global is looking to add a Senior Support Specialist & Quality Control Lead to our team!
Las Vegas
Responsibilities:
- Design and implement an effective Quality Management System
- Continuously improving manufacturing policies, processes, and procedures.
- Design, implement and track Quality Metrics across the Supply Chain.
- Driving continuous quality improvement projects across the Supply Chain – Suppliers, Production, and Field.
- Investigate the root causes of defects and drive solutions to resolve quality issues.
- Participate in New Product Introduction to ensure “Right the First Time” quality for new products. Partner with Design to ensure exceptional quality for new Products.
- Review and analyze customer feedback to understand their expectations and demands regarding products and services.
- Report on product or service quality at every stage of production, highlighting areas of improvement.
- Analyze and drive improvements in materials provided by suppliers to maintain overall quality standards.
- Other duties as requested and /or assigned.
Skills / Abilities:
- Education: A bachelor's degree in a relevant field, such as engineering or business administration preferred.
- Lean Six Sigma Black Belt preferred.
- Experience: 7-10 years of experience in quality assurance or a related role.
- Skills: Strong analytical, communication, and leadership skills.
- Knowledge: In-depth knowledge of quality techniques and trends.
- Interpersonal skills: The ability to positively influence others and be a great team player.
