Manager II Police (DPD Employees Only) presso City of Detroit, MI

About the Department

Under general supervision, plans, manages, coordinates, and administers portions of a department or citywide control, operational, or reporting function. An employee in this class is accountable and responsible for the management activities of a specific portion of a departmental control, operational, or reporting activity or for providing a citywide service function of equal responsibility.

Under general supervision, directs, plans, manages, coordinates, and administers the programs and activities of a major functional group or essential service area of a city department.  An employee in this class is accountable and responsible for these programs and activities.

Position Duties

(may perform other duties as assigned)

• Manages the methods, procedures, work flow, priorities, and operations of an agency major service function, or activity.
• Establishes or implements service goals, measurements, and performance standards aligned with agency’s governance goals.
• Individually, and through designated managers, coordinates the work of several units or sections in accomplishing objectives.
• Evaluates the efficiency of designated processes, methods, procedures, and policies to identify critical areas for improvement.
• Consults with higher level management and recommends broad service or control strategies to accomplish organizational goals.
• Aligns operational goals with department strategic plan and coordinates their implementation and evaluation.
• Implements new techniques, procedures, processes, and workable solutions to accomplish organizational strategies.
• Manages and evaluates effects of process improvement initiatives.
• Administers the implementation and management of special programs and projects.
• Confers with managers and instructs employees on legal requirements and policy interpretation.
• Leads joint activities with other division managers and department representatives to address service concerns.
• Implements and evaluates plans to resolve organizational and operational problems.
• Develops workforce through staff planning, succession and progression planning, coaching and counseling, collaboration with employees on career paths, and competency development.

•  Develops and implements methods to evaluate current systems and identifies critical areas for improvement.

•  Develops and implements procedures to improve processes and quality of services.

• Evaluates employee performance through collaboration on assignments and projects and review of results.

• Confers with employees on questions and concerns of performance, attendance, conduct, and changes to policies and procedures..
• Supervises the preparation of analytical and statistical reports.
•  Manages Function's tasks and obtains approval and assistance from higher level management for actions to broaden service or control strategies. 
•  Instructs employees on policy interpretation. 
•  Participates in joint activities with other division managers and department representatives to address customer service concerns. 
•  Evaluates employee performance through collaboration on assignments and projects and review of results. 
•  Collaborates with employees on their professional skill and competency development.
• Confers with employees on questions and concerns of performance, attendance, conduct, and changes to policies and procedures. 
•  Supervises and prepares analytical and statistical reports. 
• Serves on committees and teams for special projects and initiatives.

Minimum Qualifications

Bachelor’s degree in a related field of study. Certain positions may prefer, or require, a Master’s or Juris Doctor degree.

Seven (7) years of work-related experience that includes four years of professional administrative experience directly related to the specified position, including line supervisory or team leader responsibility and authority.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Other Qualifications

Knowledge, Skills, and Abilities

• Knowledge of generally accepted methodologies used in the function managed.
• Knowledge of laws, policies, and procedures that affect the function managed.
• Knowledge of capabilities and applications of information technology that support function.
• Knowledge of contemporary financial management concepts and best practices.
• Knowledge of quality management and process improvement principles.
• Skill in project management.
• Skill in analyzing information to make effective and economical decisions.
• Skill in implementing service delivery procedures.
• Ability to implement strategic financial management plans.
• Ability to bring focus and perspective to group and team projects.
• Ability to respond to workplace dynamics in a timely, visionary and pro-active manner.
• Ability to plan and manage budgets.
• Ability to proficiently use standard office and pertinent specialized software.
• Ability to interpret and analyze financial statistical data.
• Ability to manage multiple priorities.
• Ability to manage effectively as a team leader.
• Ability to make effective and timely decisions with insufficient information.
• Ability to acquire additional training and knowledge of contemporary principles and best practices of function managed.

Licenses, Certifications, and Other Special Requirements:
• Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.

(a) Requirements for physical, educational, mental and moral fitness. (A Criminal Background Screening will be conducted prior to entry into position)

Work Environment:
Work is performed in a typical office environment with exposure to computer monitors. Some assignments require site visits and occasional travel

Candidarsi ora