Associate Global Community Manager- Action Adventure presso Electronic Arts

As an Associate Community Manager on the EA Entertainment team, you'll drive community engagement across EA Entertainment titles, including skate., STAR WARS Zero Company, and the upcoming third-person action-adventure Iron Man game. Your role involves crafting and implementing strategic content plans that emphasize community initiatives, enhancing player communications, and facilitating feedback between the studio and players. Key AccountabilitiesSupport the development of and execute on content plans that cater to diverse player interests, ensuring seamless daily execution and coordination with cross-functional teams both domestically and internationally, while delivering audience-relevant feedback to studio, brand, and communications teams.Fully engage with the product to become a subject matter expert, providing valuable context to internal team members and gaining a deep understanding of player needsImplements community-minded under the guidance of the Senior Leaders, including the creation of engaging content that strengthens connections between players and the games, as well as with each other.Partner closely with other community managers as well as managers across PR, Creator, Social, and other internal teams to enhance community engagement, ensure consistent messaging, and deliver flawless execution of the tactics/campaign beats.Produce timely (and actionable) community insight reports and conduct sentiment analysis using player feedback and data to inform key stakeholders.Requirements Collaborate with other teams, including game development, to produce a player insights feedback loop that includes timely (and actionable) insights, noteworthy trends & opportunities, and player-focused communicationsAdapt existing community ecosystems like Discord, reddit, and Steam to meet player and developer needs, and embrace learning new technologies that drive innovationAssist driving community projects through challenges and ambiguity, effectively delivering on both player and developer needsPartner with territory community management to ensure ensure execution of plans are consistent globallyGrow our community voice, developing a shared culture and identity and maintaining a tight dialogue between the studio, EA, and players that keeps all parties informedBuild close relationships within global studio teams Cultivate and maintain relationships with diverse groups of players and sub-communitiesFollow internal guidance to ensure consistent community messaging which uphold quality standards and brand communication best practicesCollaborate with fellow EA Community Managers to share best practices, establish standards, and drive innovations across diverse community programs and platformsContribute to patch note creation, localization, and publishingMaintain a positive reputation both at work and within the community while confidently engaging and representing the company across various platforms, including online, video, and in-person at events, with potential hosting and travel for these engagementsExperience and Skills3+ years of experience in Community Management or related fieldBachelor’s degree in communications, marketing, or related field, or equivalent work experienceDemonstrated experience and creativity in developing data-driven insights to evaluate and report on the success of initiatives and effortsPassion for gaming and learning player motivations and needsAgile-minded, thriving in a fast-paced environment, adept at managing multiple projects simultaneously while prioritizing high-impact work and navigating ambiguityStrong written and verbal communication skills in English, with the ability to effectively engage global audiences and collaborate with varied levels of internal teamsExperienced in managing interactions with diplomacy and tact; a relationship-builder who is adaptable, independent, and comfortable problem-solving and collaborating in a team environmentProven ability to organize tasks and work well in a team settingFamiliar with localization across multiple languagesCreative thinking, maintaining focus on objectives while driving unique and thoughtful executionsPluses Project management training, certifications, and experienceA passionate gamer with diverse experiences with Action Adventure titles, the EA skate. franchise, and Marvel Entertainment/Star WarsExperience with video, podcast, audio, and/or graphic arts production Candidarsi ora