Unit Manager, Fellowship Education presso Texas Tech University Health Sciences Center

Program & Accreditation Management

• Manages accreditation requirements for all enrolled trainees, ensuring compliance with ACGME and institutional standards.

• Facilitates onboarding and offboarding processes, including orientation and accreditation requirements for incoming and departing fellows.

• Administers program applications, interviews, and selection processes, serving as the primary contact for assigned GME programs.

• Accurately maintains trainee accreditation files, credentialing documents, and educational activity logs.

• Manages multiple computer and evaluation databases to document compliance with accreditation standards.

• Prepares required reports, charts, and statistics to support accreditation and program review.

Communication & Collaboration

• Collaborates with the Department Education Director, fellowship program directors, and education personnel to coordinate accreditation requirements and maintain compliance within departmental guidelines.

• Communicates effectively, efficiently, and professionally with program directors, fellows, residents, and institutional stakeholders.

• Professionally drafts correspondence on behalf of program leadership and GME programs.

• Navigates difficult conversations and situations with professionalism, promoting positive team morale.

Operational & Administrative Support

• Schedules and coordinates meetings, block/call schedules, didactic sessions, and departmental events.

• Provides secretarial and administrative support to program directors, faculty, and trainees as needed.

• Attends meetings within the School of Medicine, department, and division related to ACGME and GME programs.

• Coordinates and processes payments in alignment with departmental and institutional purchasing policies.

• Works with GME/UME leadership and finance personnel to develop and manage fellowship program budgets, ensuring funds are used appropriately.

• Provides support for special projects and assignments related to departmental educational needs.

Leadership & Supervision

• Supervises and mentors new and current fellowship education team members, providing training and oversight of activities aligned with the institution’s Values-Based Culture.

• Ensures backup coverage for fellowship coordinators during planned and unplanned leave, and provides interim supervisory support in the Director’s absence.

• Promotes team collaboration and morale through effective leadership and support.

Professional Competencies

• Demonstrates critical thinking skills to develop solutions for complex issues, including employee relations and program challenges.

• Effectively manages multiple priorities, competing deadlines, and frequent interruptions in a fast-paced environment.

• Maintains flexibility and adaptability in response to changing departmental or institutional needs.

• Exercises independent judgment while ensuring alignment with departmental, institutional, and graduate medical education policies.

• Bachelor’s degree in education, business administration, healthcare administration, or related field.
• 3–5 years of experience in graduate medical education (GME), fellowship/residency coordination, or higher education program management.
• Demonstrated knowledge of ACGME, AAMC, and institutional accreditation standards and requirements.
• Prior experience in supervising, mentoring, and developing staff in a team-oriented environment.
• Strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced setting.
• High level of proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and database management systems; experience with MedHub, New Innovations, or comparable GME software preferred.
• Experience developing and monitoring budgets and processing financial transactions in compliance with institutional policies.
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• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace