Parking Enforcement Officer I presso City of Champaign, IL

About the Department

The City of Champaign is looking for motivated, customer-service focused, and conscientious individuals to create a welcoming environment for residents and visitors to our community as a Parking Enforcement Officer I in the Public Works Department. This position is a great first step opportunity to a fulfilling and rewarding career in public service.

Responsibilities of Position

Parking management is integral to supporting the vitality of our community, and parking enforcement facilitates movement and availability of parking spaces in downtown, midtown, and campustown encouraging economic activity to support businesses and other amenities. As a Parking Enforcement Officer, you will have frequent in-person interactions with residents and visitors to provide directions, respond to questions on a variety of City services, and explain parking options and regulations. You will monitor parking areas for compliance and safety and issue violation notices as needed. The schedule for this position is 12:00 noon – 9:00 pm, Monday – Friday, with occasional after-hours routine work. Additional responsibilities include participating in City snow and ice and other emergency response operations, including working up to 16-hour shifts at all hours of the day and night.

Required Qualifications

• High school diploma or equivalent. Completed coursework without a diploma will be considered.
• Excellent interpersonal and conflict resolution skills.
• Ability to perform essential functions that require physical agility, including making the rounds of a one-mile radius before returning to the vehicle, as noted in the job description, with or without accommodation.
• Ability to work outdoors in adverse weather conditions.
• Ability to work emergency operations and/or enforcement activities outside of regular work hours.
• Valid driver’s license and good driving record.
• Ability to use a personal computer and mobile devices to perform data entry, auditing, word processing, and email communications.

Preferred Qualifications

• High volume, face to face customer service experience.
• Snow removal experience.
• Experience working independently with little supervision.
• Experience explaining or enforcing rules, regulations, or policies.

Drug screening will be required. The starting salary is $25.41 per hour, plus an excellent fringe benefits package. Applications must be submitted online no later than Sunday, September 14, 2025.

Position Duties

The City of Champaign is an Equal Opportunity Employer. Women, minorities and individuals with disabilities are encouraged to apply. The City of Champaign is committed to promoting a work environment and a community that values and supports diversity and inclusion. Contact the Human Resources Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process.

The following locations offer free Internet access and assistance: The following locations offer free Internet access and assistance: Champaign Public Library, Champaign Public Library Douglass Branch, and the Illinois WorkNet Center.

Our mission is to provide responsive, caring, cost-effective service in partnership with our community.

These values guide our work:

Personal Integrity We act in the best interests of the City We behave in an ethical and legal manner We are open and honest We follow through on commitments We are loyal to the City

Responsibility We anticipate issues, problems, and opportunities We take initiative We act to prevent and solve problems We take responsibility for the outcome of our actions and decisions We hold ourselves and others accountable

Respect We treat others in a fair, courteous, and equitable manner We actively listen and seek understanding We provide a direct response We embrace ethnic and cultural diversity in the community and our workplace We are positive and cooperative We are willing to apologize

Teamwork We know and respect our roles and responsibilities We ask who needs to be involved and we involve others appropriately We define and agree upon the goals We collaborate to achieve organizational goals We help others accomplish their goals We share authority, responsibility, and credit

Results We take pride in our work We complete assignments and projects on time and within budget We evaluate outcomes and seek feedback on our performance We learn from our mistakes We innovate