Library Assistant - Hourly presso Catawba County Government, NC

About the Department

Catawba County Library System is recruiting for an Hourly Library Assistant with excellent customer service skills, who is enthusiastic about the value of early literacy and lifelong learning. We invite you to join our efforts to empower lives and build our community by bringing people, information, and ideas together.

This is an on-call/as-needed, hourly position (up to 19 hours per week, no benefits) that requires flexibility to work a variety of shifts at any of our library locations, including the Sherrills Ford-Terrell Branch. Library hours are Monday-Thursday 9 AM–8 PM, and Friday-Saturday 9 AM–6 PM.

Position Duties

• Deliver excellent customer service at the circulation desk by checking in/out materials, managing library card accounts, resolving account issues, placing holds, transferring items, and assisting with sales and fees.
• Assist patrons with technology, including computers, personal devices, copiers, scanners, fax machines, and online library resources.
• Maintain all library resources, including print, non-print, and periodicals, to facilitate user access. Shelve all materials and perform shelf maintenance.
• Support the preparation, promotion, and execution of library events, services, programs, and outreach activities.
• Able to react to change productively and perform other essential tasks as assigned.

Minimum Qualifications

• High school diploma or GED equivalent and 1 year of clerical/public service experience, preferably in a library or a related customer service setting (i.e., bookstore); OR
• Associate's degree in Business, Education, English, Communications, Library Science, or a related field; OR
• Bachelor’s degree in any field

Other Qualifications

• Excellent customer service and communication skills 
• Proficiency with a variety of computer programs and technologies
• This position requires the ability to lift/carry up to 25 pounds (books, boxes, supplies), push/pull up to 50 pounds (full library carts), stoop/kneel to shelve books, and stand for long periods of time in order to work the circulation desk, assist patrons, and other various duties.

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