Human Resource Generalist I presso Goodwill North Central Texas

Job Title:  Human Resource Generalist I 

Location:  Goodwill North Central Texas --- 4200 Airport Fwy, Fort Worth, Texas 

Salary:  Based on Experience 

Work Hours:   Full Time – 8 am start time, Monday Through Friday 

Benefits:   Company paid basic term life, Paid Time Off, holidays, voluntary medical, dental, vision, STD, LTD and 401(k). 

General Job Duties:  

Benefits Administration and Compliance: 

Administer and oversee employee benefits programs including health, dental, vision, life insurance, disability, flexible spending accounts, 401(k), wellness programs, and SCA Health and Welfare benefits. Ensure benefits programs are compliant, competitive, and effectively communicated to employees. Ensure strict compliance with federal, state, and local regulations, particularly (e.g., ACA, ERISA, COBRA, HIPAA & Service Contract Act). Act as the subject matter expert and primary point of contact for employee questions related to benefits eligibility, coverage, and claims under SCA contracts. Collaborate with insurance carriers and third-party administrators to manage benefit enrollments, terminations, claims, audits, invoicing, and billing issues. Resolve issues and ensure smooth service delivery. Coordinate and manage open enrollment processes, including communications, system updates, and employee education. Maintain benefits data in the HRIS and benefits administration systems, ensuring accuracy and confidentiality in compliance with HIPAA. Assist with preparation and submission of required reports and filings, such as ACA, 5500 forms, and SCA compliance documentation. Audit benefit programs regularly to ensure compliance with all applicable regulations and internal policies. Provide training to employees and management on benefits plans and regulatory updates. Monitor legislative and regulatory developments affecting benefits administration and implement necessary policy and procedure changes. 

Employee Training and LMS Support: 

Assist in the coordination and delivery of employee training programs. Maintain and update content within the Learning Management System (LMS). Track training completion and generate reports for compliance and development purposes. Collaborate with departments to identify training needs and support onboarding initiatives.  

Leaves of Absence: 

Administer and track employee leaves including FMLA, ADA, personal leave, and other statutory or company-sponsored programs. Communicate with employees and managers regarding leave status and return-to-work procedures. Ensure accurate documentation and compliance with applicable laws 

Other/Miscellaneous: 

Cross trains throughout the HR department in order to assist in times of peak workloads, ensuring continuity of service delivery and timely resolution of employee and leadership concerns.  This may include but is not limited to assisting in the areas of: 

• Maintain and update employee handbook and HR policies to reflect current laws, company practices and preparations for agency accreditation processes such as CARF. 
• Maintain integrity of  HRIS data and processes. 
• Provide Goodlife services to employees.  
• Participate in HR projects and initiatives to improve processes and employee engagement 
• Support recruitment and onboarding as needed. 
• Assist with HR inquiries and complaint intake. 
• Plan, execute, and attend employee events as needed. 
• Other duties as assigned.  

Skills and Minimum Qualifications: 

Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum 2–3 years of experience in a full time Human Resources role, with a focus on benefits and compliance preferred. Strong knowledge of laws and regulations related to employment and benefits compliance.  Proficiency with LMS, HRIS, MS Office Suite, and benefits administration platforms (such as UKG). Strong collaboration, organization, and problem-solving skills. Excellent attention to detail, communication and interpersonal skills. PHR, SHRM-CP, and/or CEBS certification is preferred.  

Physical Requirements & Working Conditions: 

Standard office environment with occasional need to travel in between worksites as needed for meetings or events. This position requires the incumbent to have communication capabilities, via cell phone and/or Smartphone technology.  Ability to communicate effectively with employees experiencing disabilities or other barriers. 

Legal Requirements: 

Documentation to satisfy I-9.  Ability to pass drug screen and background check.  

Goodwill North Central Texas proudly provides Equal Employment Opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.  In addition, reasonable accommodations are provided for qualified individuals with disabilities. 

**For a full listing of job opportunities, please visit www.goodwillnorthcentraltexas.org.**