Terrain Park Supervisor At Yellowstone Club chez Yellowstone Club

Yellowstone Club is paradise in Montana.  A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community.  With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community.  Our employees make the Yellowstone Club experience come alive.  If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club’s Mountain Operations department is currently seeking candidates for a Terrain Park Supervisor.

Purpose: The purpose of the Terrain Park Supervisor is to oversee the safety, design, construction, maintenance, and operation of the Terrain Parks and Fun Slopes and other features at Yellowstone Club

Major Responsibilities

• Collaborate with equipment/grooming operators and other resort staff to plan, design, and develop terrain park and fun Slope features (rails, jumps, boxes).
• Ensure features meet safety standards and skill-level suitability for different user groups (beginner, intermediate, expert).
• Oversee the construction of terrain park and Fun Slope features, working closely with snowmaking and grooming teams.
• Supervise and collaborate with the Terrain Park Attendants to complete responsibilities and tasks.
• Ensure that each Member and guest receives outstanding service in a friendly environment, which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge, and all other components of guest service.
• Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our members at all times, take pride in representing Yellowstone Club professionally with our members and guests and assure that all transactions are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, members, and guests at all times.  In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately. 
• Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.
• Maintaining daily terrain park log sheets and updating terrain park maps as needed. 
• Experience in welding and grinding on metal features as well as experience with wood working tools to maintain boxes and rails.

Essential Job Functions: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervise the maintenance of features, ensuring they are in good condition throughout the day.
• Monitor snow conditions and adjust park features as necessary based on weather and snow quality.
• Responsible for making decisions on feature and park closures based on conditions.
• Work closely with other departments (Patrol, Snowmaking, Grooming, and Snowsports) to ensure the park operates efficiently.
• Communicate with upper management regarding terrain park needs, challenges, and opportunities for improvement.
• Address any guest concerns or incidents related to the terrain park.
• Keep track of equipment and supplies necessary for terrain park operations. 
• Recommend purchases or upgrades for equipment or park features.
• Ski or snowboard to and from terrain parks and fun slopes; intermediate level of skiing or snowboarding is required.  

Other Duties and Responsibilities  

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies,  procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.

• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.  
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.  
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Yellowstone Club offers great benefits:

• Free public transportation from Bozeman to the Club
• Free season pass to Big Sky or Bridger Bowl resorts.
• Discounted Employee Housing 
• Discounts to over 1000 retailers to include travel, wellness, home, etc.
• Monthly discount to the Ridge Athletic Club 
• Seasonal employee retail sales 
• Employee Appreciation day