- Professional
- Ufficio in Reading
MUNICIPAL AIDE II
JOB BID #: JB 2025-25
THE POSITION OF: Municipal Aide II
DEPARTMENT/DIVISION OF: Finance/Citizens Service Center
FLSA CLASSIFICATION: Non-Exempt
CLASSIFICATION: AFSCME 2763 – Rank & File
SCHEDULE: Full-Time
SALARY: CBA
POSTING DATE: August 28, 2025
POSITION SUMMARY:
The Municipal Aide II provides clerical support to the Citizens Service Center.
Typical duties may include but are not limited to:
- Answers telephones, greets visitors.
- Interacts with and provides service and support to internal and external customers.
- Responds to complaints or requests for information.
- Research/processes information, enters data and maintains files.
- Prepares and types written correspondence/reports.
- Handles cash and other forms of payment.
- May be assigned to other departments/divisions as required.
- May be assigned to work in the mailroom and operate mail machinery as necessary.
- Performs other duties as requested.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent required.
- Must be able to type at least 35 wpm with accuracy.
- Must have three (3) to five (5) years increasingly responsible clerical and customer service experience.
- Bilingual preferred. (English/Spanish)
