Accounts Receivable Supervisor presso U.S. Legal Support

The general duties as an Accounts Receivable Supervisor for U.S. Legal Support include supervising the accounts receivable staff, resolving late, or skipped payments, updating financial records, and monitoring aging. You will also oversee the day-to-day operations and strategic goals of the accounts receivable cycle through management, maintenance, implementation, and design of all accounts receivable business procedures and functions for the entire accounts receivable collection process. 

Essential Job Functions:

• Maintain accurate records and control reports
• Manage collection activities such as negotiating with past-due accounts, referring account to collection agencies, and sending follow-ups
• Communicate and explain work procedures to subordinates
• Ensure that operational criterion is reflected in the accounts receivable functions
• Monitor expenditures and identify opportunities to reduce expenses
• Contribute the essential information to adhere to the strategic goals of the company
• Direct and lead the work of others in the department
• Maintain company confidentiality at all times

Requirements:

• High School Diploma and a minimum of 3 years’ related experience in Credit, Billing, and Collections management
• Proficiency in MS Office (Excel and Word), intermediate/advanced level in Excel, including proficiency with lookups and pivot tables a plus
• 5 years of experience in a fast-paced customer service contact environment
• Proven history of success in collections and/or customer service
• Must be able to work extended hours during critical times as needed

Skills: 

• Oral/Written Communication
• Customer Service Commitment
• Ability to prioritize multiple functions
• Critical Thinking
• Persuasive Communication
• Goal Oriented
• Organization/Time Management