Appointment Scheduler presso Lazydays RV SuperCenter, Inc.

Lazydays RV is looking for an Appointment Scheduler to join our growing team! 

SUMMARY: To provide customers with exceptional services throughout their warranty experience, while adhering to all company policies, procedures.

Why our Teammates Choose Lazydays:

• Paid training
• The Best Dealership Facilities in the Area
• Competitive health and wellness benefits
• Paid vacation (yes, we are in the recreational sales and service industry)
• Employee Stock Purchase Plan (ESPP)
• Fun work environment (really it is!)
• Sponsorships in our local communities—ways for you to get involved

Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.

• Receives all customer calls regarding service scheduling.

• Communicate with dispatcher to ensure a continuous flow of scheduled service work.

• Investigates nature of service need and schedules customer in for appropriate number of hours.

• Sets initial expectation with customer regarding range of service time.

• Prepare required reports.

• Attend all company required meetings and training

• Additional responsibilities as requested or required.

• Must have some technical background.

• Exceptional organizational skills.

• Ability to speak, read, write and comprehend English

• Must have excellent customer service and communication skills, both verbal and written.

• Thorough follow-up skills.

• Ability to work well with customers and resolve customer complaints.

   

EDUCATION:

• High school diploma or equivalent.