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Shipping Coordinator presso Cadogan Tate

Cadogan Tate · London, Regno Unito · Onsite

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Cadogan Tate is recognised as the market leader in Fine Art logistics, with full-service operations across the USA, London and Paris.  Our reputation is built on providing exemplary service to collectors, designers, galleries and museums around the world.  This service is underpinned by our values which inform the way we look after our clients and employees.     

In this role, you will be responsible for managing all aspects of fine art import and export shipments, ensuring compliance with HMRC and international regulations. This includes preparing accurate documentation, coordinating with clients and internal departments, arranging packing, transport, and storage, and keeping clients informed throughout the process. You will also prepare quotations and invoices in a timely manner, maintain accurate records, and support operations meetings and company procedures to ensure every shipment is delivered to the highest standard. 

Key Responsibilities

  •  To keep up to date on all HMRC and other legislation and company procedures, to complete all necessary documentation and keep all records accurately
  • To ensure that all practical arrangements for export and import shipments are made; liaising with clients, working with transport, packing and storage departments to this end
  • To complete Export & import documentation for Airfreight, sea freight & exhibition shipments
  • Ensuring all quotations are made within a timely manner.
  • Ensuring all shipments are invoiced in timely manner.
  • Ensuring all clients are kept informed as to all stages of their shipments and receive all relevant copy documentation
  • Where necessary and when requested by client, to oversee other aspects of shipping processes including; local / storage / import work
  • To attend operations meetings
  • To maintain and update Art Logistics internal shared documents covering all imports.
  • To comply with the requirements within Art Logistics Staff Operations Handbook and Quality Management System.
  • To arrange collections and deliveries with the client in consultation with the transport manager and make practical arrangements directly with our clients to ensure smooth collections and deliveries as required.
  • To arrange packing as required in a suitable manner, supplying packing room department with full packing sheets and relevant information 

Skills, Knowledge and Expertise

  • In-depth knowledge of international shipping, import/export procedures, and HMRC compliance
  • Experience with airfreight, sea freight, road transport and exhibition shipments
  • Strong organisational skills with the ability to manage multiple complex shipments simultaneously
  • High attention to detail and accuracy in documentation and records management
  • Strong client communication skills, with the ability to manage expectations and build trust
  •  Proactive problem-solving and decision-making in a fast-paced environment
  • Ability to collaborate effectively across transport, packing, and storage departments
  • Skilled in preparing quotations and invoicing in a timely and accurate manner
  • Competence in maintaining internal logistics records and systems
  • Commitment to quality standards and continuous process improvement
  • Flexibility to adapt to changing client needs and shipment requirements
  • Professionalism, discretion, and reliability when handling high-value and sensitive artworks 

Benefits

Health & Safety: you should be aware of health and safety issues and be looking out for unsafe areas of the working environment and dealing with these in accordance with the Company's health and safety policy and procedure
You must read all risk assessments and method statements and wear the correct PPE if required to do so
This is a people-oriented role, and you are required to consistently provide high standards of internal communication
Act as a role model and carry out your role in line with our Company values 
Ensure compliance and adhere to all Company policies and procedures
Act at all times in the best interests of Cadogan Tate, its customers and its employees
Wear company uniform and ID badge while on duty or attending client sites.
The responsibilities listed in this job specification should be regarded as a guide and not a comprehensive list of all the daily requirements of our job.
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