HR Administrator presso Castle Trust Bank

The opportunity

We have an opportunity for a HR Administrator to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers. 

Working in our HR function, you will support a wide range of HR activities to support the enhancement of the employee experience at every stage of the employment life cycle. In this role, you will be key to ensuring seamless HR processes, from recruitment and onboarding to ongoing employee administration and data management:   

• Manage HR administration including contract changes, promotions, leave, and leavers.
• Maintain accurate records in our HRIS (Cezanne HR) and company structure charts.
• Process payroll inputs and liaise with our payroll provider to ensure timely and accurate payments.
• Administer pension contributions, benefits, and handle payroll queries with sensitivity.
• Support recruitment coordination and own the new starter onboarding process, including offer letters, pre-employment checks, and cross-team coordination.
• Manage the HR mailbox professionally and ensure queries are directed appropriately.
• Assist with HR reporting, metrics, and data for dashboards and KPIs.

This role will benefit a hybrid working arrangement, to be based between our Basingstoke office (3 days per week) and working the rest of the week from home.  

What we are looking for in you… 

We are looking for candidates with proven HR administration experience in a busy office environment. You should demonstrate strong attention to detail, follow policies and procedures, and possess excellent written and verbal communication skills. Effective organisation, flexibility, and the ability to prioritise tasks to meet deadlines and SLAs are essential. Experience with HRIS and developing its systems for efficiency is required.

The ideal candidate will be professional, approachable, and discreet when handling confidential information, with the ability to build rapport and maintain positive working relationships. You should proactively support employees, managers, and HR colleagues, taking ownership of processes and seeking continuous improvement. A solid understanding of HR, ambition to grow your HR knowledge, and a CIPD qualification (or progress towards one) are advantageous.

What’s in it for you…

As well as a competitive salary, we offer an annual performance related bonus based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.

Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to our EAP to support health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place to Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are