Retail Sales Coordinator presso GTA

About the Team:

We are the Consumer Support team who collectively strives to:

• Provide a memorable customer experience and remain the most loved brand in Guam through courtesy, respect, and empathy for others
• Work cohesively and respectfully with others through accountability and winning together
• Collaborate across teams to create a seamless customer experience
• Produce accurate and reliable results in our work
• Create winning outcomes for our customers
• Stay positive, motivated, and encourage each other to be better

Who we are looking for:

We want our customers to love the products, services, and overall customer experience that GTA provides. As a Retail Sales Coordinator, you play a critical support role in ensuring smooth and efficient store operations. You will handle key functions such as scheduling, expense tracking, inventory management, and vendor coordination, while also supporting compliance for federal telecom programs, number porting, and marketing logistics. By working closely with the Retail Sales leadership team and store staff, you will help enhance customer experience and drive operational excellence.

Here's what the role looks like:

• Provide administrative support to the Retail Sales Department, including scheduling, preparing reports, and maintaining organized records
• Track departmental expenses, process purchase orders, and handle invoices in alignment with company policies
• Coordinate logistics for store operations, including supply inventory management, vendor coordination, and delivery of materials to store locations
• Perform administrative functions for federal telecom programs by collecting and reviewing applications, enrolling eligible customers into the federal portal, and maintaining audit-ready documentation
• Handle all aspects of wireless and wireline number porting (port-ins and port-outs), troubleshoot issues, and keep customers informed throughout the process
• Assist with receiving and distributing assets, marketing materials, and promotional items for campaigns and launches
• Partner with cross-departmental teams to streamline processes and support a seamless customer experience
• Provide timely updates, feedback, and reports to Retail Sales leadership regarding operations and process improvements
• Perform other duties as assigned

This is what you'll need to have:

• High school diploma or equivalent required
• Two or more years of experience in administrative support, retail coordination, or customer service (telecommunications experience a plus)
• Strong organizational skills with a high level of attention to detail
• Excellent communication and interpersonal skills
• Knowledge of federal telecom programs and porting processes preferred
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Ability to adapt to changing business needs
• Valid Guam Driver’s License required
• Regular, consistent and punctual attendance
• Must be able to work a flexible schedule including evenings, weekends, and holidays
  

If you are still interested and the values below resonate with you, apply today!  

GTA Val-You’s: 

Our Customers Matter. Build Trust Through Respect.  Be Accountable.  Learning is Growth. Lead with Care. Win Together. Be a Game Changer. 

Teleguam Holdings LLC dba GTA is an Equal Opportunity Employer

Teleguam Holdings LLC, dba GTA is an Equal Opportunity employer dedicated to building an inclusive and diverse workforce as we see this is critical to the success of our company. Having diverse perspectives, experiences, and skills within our teams allows us to learn from each other and grow as individuals, which leads to better work and outcomes. Through our actions, our goal is to create long term impactful change throughout the company and our island community. However you identify or whatever background you come from, we welcome you to be a part of this change. We ask that you apply to a role that excites you and where you can bring your authentic, best self to work. Keep in mind that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Read more about our commitment to these principles in the Guam Department of Labor notices and  Department of Labor's EEO notices.

Other applicable federal employment laws include Family Medical Leave Act (FMLA) and  Uniform Services employment and Reemployment Act (USERRA).

Accommodations for Applicants with Disabilities

Teleguam Holdings LLC, dba GTA has always worked to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at [email protected] or call us at (671) 644-0300.