Product Innovation Catalyst - Software presso Fluke - Level 3
Fluke - Level 3 · Everett, Stati Uniti d'America · Hybrid
- Professional
- Ufficio in Everett
Innovation Catalyst – Software
Overview
Fluke is seeking an Innovation Catalyst to coach and facilitate cross-functional teams, including Product Managers, Designers, Engineers, and other Catalysts, in ideating, exploring, and validating new software solutions our customers love to use. The Catalyst role is key to Fluke's innovation process, ensuring new concepts meet customer needs, are aligned with Fluke’s business objectives, and are validated through rigorous iterative prototyping and testing.
Key Responsibilities
- Collaborate with cross-functional teams to identify innovation opportunities for Fluke.
- Voice of the Customer (VOC): Lead immersive customer research including interviews, field visits (Gemba), and observational studies to uncover high-value problems and unmet needs.
- Prototype Validation: Rapidly develop and test solution prototypes with target users to validate desirability, usability, and product-market fit.
- Research Instrument Design: Create discussion guides, test plans, and other research tools to support qualitative and quantitative studies.
- Synthesis & Insight Generation: Analyze research findings to generate actionable insights and guide prototype development. Present findings to cross-functional teams and senior leadership.
- Innovation Coaching: Serve as a coach and facilitator for early-stage innovation teams, assisting them through Fluke’s Growth Accelerator and Dream processes.
- Performance Tracking: Monitor and report on innovation KPIs, funnel health, and project progress using innovation dashboards. Track and manage impact metrics including number of ideas that progress to implementation[TV1] [TV2] and median opportunity size.
- Continuous Improvement: Continually seek feedback to adjust and improve Fluke’s front-end processes.
Required Skills
- Facilitation and coaching
- Strategic planning
- Market research
- Concept development
- Solution prototyping
- Solution validation
- Analysis
- Experience with LLMs such as ChatGPT, Claude, or Gemini
- Writing prompts for specific AI outcomes
- Leadership
- Relationship building
- Teamwork
- Lateral and creative thinking
- Problem-solving
- Adaptability
Preferred Attributes
- Energetic and creative problem solver with a passion for innovation
- Comfortable with ambiguity and rapid iteration
- Curious, empathetic, and deeply customer focused
- Familiarity with Lean Startup and Design Thinking
Qualifications
- 7+ years of experience in product innovation, customer research, or software and firmware validation[BA3]
- Proven track record of turning customer insights into validated product concepts
- Expertise in qualitative and quantitative research methods, including VOC, JTBD, and usability testing
- Strong facilitation and coaching skills; able to lead cross-functional teams through ambiguity
- Experience with iterative prototyping and software development processes
- Excellent communication and storytelling skills; able to synthesize complex data into compelling narratives
- Bachelor’s degree in human-centered design, engineering, science, psychology, or related field; advanced degree or MBA preferred
About Company
Company
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
