- Professional
- Ufficio in Wauwatosa
Description
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Care Coordinator
Location: Wauwatosa
As a Care Coordinator, you'll guide patients through their treatment journey—from understanding care plans to navigating insurance and finances. You’ll play a vital role in making the process seamless, informative, and reassuring.
What You'll Do:
- Serve as a key point of contact for patients, helping them move confidently through care
- Reduce cancellations by proactively rescheduling and addressing concerns
- Prep appointments with cost estimates and insurance info
- Communicate procedure details, financial options, and pre/post-op instructions
- Collaborate with internal teams to deliver a smooth patient experience
- Support multiple clinics virtually or in person, as needed
- Educate and schedule patients for procedures
- Crosstrain as a Medical Assistant and Patient Services Representative
What You Bring:
- Strong customer engagement in a sales-driven setting
- Experience with treatment planning and cost conversations
- Insurance knowledge and comfort with medical terminology
- Excellent communication, organization, and adaptability
- Willingness to support nearby clinics as needed
Why Choose ADVENT:
- 16+ days PTO (prorated first year) + paid holidays
- Health, dental, and vision coverage with employer-paid HRA
- 401k match & life insurance
- Regular business hours—no nights or long weekends
- A culture that values solutions and encourages growth
Schedule: Monday - Friday: 8:00 am - 4:30 pm. This is a 32-40 hour flex position.
