Insights Manager presso Behaviorally, Inc.

Insights Manager UK

Who we are, who we are looking for and why are we interested in you:
We are Behaviorally, Inc., the #1 global market leader in digital shopper marketing. With decades of experience and category expertise in shopper research, we apply our unique behavioral framework and a digital-first approach to help clients navigate the uncertainty of a changing retail environment. We help brands make better shopper marketing decisions by defining and diagnosing the digital and physical behaviors that drive shopper growth.
As we tackle our ambitious growth goals, Behaviorally is looking for exceptional people who can join our passionate research teams helping some of the world’s largest brands to understand, predict and influence consumer choice.

What You Will Do as a Key member of our Team:

RESPONSIBILITIES
• Team: Build and develop cross regional team (covering work from Behaviorally offices in the US, UK, France, Switzerland and Germany) that implement tech enabled market research projects in line with corporate standards/protocols
• Workload Management: Ensure team well positioned to seamlessly deliver all aspects of each Behaviorally product necessary for a successful client engagement
• Workflow Management: Ensure project execution is in accordance with corporate processes and are in line with corporate priorities/strategies
• Product Quality: Ensure team consistently & efficiently delivers a quality research experience and deliverable to internal and external stakeholders meets/exceeds satisfaction KPI targets
• Process Optimization: When/where necessary, proactively create, refine, and/or enhance processes (in collaboration with leadership)

OWNERSHIP
• Consistent on-time and high-quality project delivery across all of Behaviorally’s regions
• Project execution in compliance with corporate central protocols
• Documentation and development of Europe team processes, protocols and procedures
• Monitoring and refinement of workflow to ensure maximum operational efficiency

EXPECTATIONS
• Proactively drive workstreams to completion and refine/optimize when/where necessary
• Leverage technical innovation/automation where possible to drive improvement
• Set, monitor, report & improve performance of team KPIs (in collaboration with leadership)

Desired skills and experience
To qualify and succeed, in the challenging but rewarding world we do business in, you will need:
• Bachelor’s degree in business analytics, economics, mathematics, statistics, social sciences or related field such as, marketing or psychology
• 5+ years of experience…
  • Developing & leading a team
  • Answering client business questions and providing recommendations that drive positive business outcomes for our Fortune 500 client
  • Leading organizational changes/systems/processes/protocol enhancement

• A flair for building and nurturing relationships with clients and internal stakeholders
• Excellent verbal and written communication skills
  • Conversational & Written French and German a plus
• Ability to think creatively and strategically
• Strong detail-orientation with ability to manage multiple work streams
• Self-motivated, comfort with ambiguity and proactive problem solver

Note: we view the above section as a guide, not a checklist. We encourage you to apply even if you do not satisfy every single bullet on this list! And tell us other things you have done, leading up to this opportunity, your leadership and achievements that demonstrate you are the exact right candidate one for us!

What You'll Enjoy as Part of the Team:
We know people do their best work when they feel trusted, supported, and valued. That’s why our benefits go beyond the basics:
• 25 Days Holiday Pay – your time matters
• Hybrid work flexibility – 3 days onsite at our London UK office per week
• Competitive salary with performance bonus opportunities
• Health and wellness benefits
• Pension Scheme Enrollment
• Ongoing training, mentorship, and development opportunities
• Company-sponsored team events, recognition programs, and celebrations

Why Behaviorally?
We are the global market leader in digital shopper research, but what sets us apart is how we work:
• Digital-first, behavior-focused: We prioritize agility, speed, and relevance
• Human-centered: We put people—shoppers, clients, colleagues—at the core of every decision
• Growth-oriented: We invest in our people and are proud to promote from within
• Transparent and grounded: We share goals, results, and accountability—top to bottom
Join a team of curious minds, candid communicators, and committed collaborators who are passionate about redefining what shopper research can be.

We Value Every Voice
At Behaviorally, inclusion isn’t a buzzword—it’s a commitment. We believe diverse perspectives lead to better thinking and stronger solutions. We’re proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds, identities, and experiences.

Let’s define the future of shopper research together. Apply now to join Behaviorally.