Service Writer presso Lithia

Dealership:

Join Our Team as a Service Advisor at Coon Rapids Chrysler!

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

• Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.
• Keeping customer informed of service specials, completion times and service expenses.

Highlights about the store: 

• 35 bays/1 alignment rack 
• Climate control/Heat and AC 
• Built in toolboxes
• Monthly store lunch 
• Each Technician has a personal laptop and scan tool 
• Monday-Friday Schedule (4-10's available) 
• Inground hoist 
• Professionally cleaned shop every night 
• Endless work (2 weeks worth of service scheduled) 
• Union pay scale and Benefits 
• 401K employer match 
• Employee Stock purchase program 

​​​We offer best in class industry benefits:

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Apply today and become a part of the Coon Rapids Chrysler family. Let’s drive success together

This is a flat rate position that is also eligible for short-term and/or long-term incentives as part of total compensation, which includes the CBA union agreement

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements