- Junior
The Network Operations Center (NOC), a multi-tenant network support team, located in Oak Ridge, Tennessee, currently has an opening for the position of Network Technician I. The NOC supports multiple client networks, in both a multi-tenant, and dedicated structures.
This role is fully remote and can be worked anywhere within the United States.
Responsibilities and Duties:
Inspect LAN/WAN infrastructure and fix minor or major problems/bugs
Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
Evaluate network performance and find ways of improvement
Test, configure, and maintain network hardware and peripheral devices
Assist End-Users is identifying and resolving network related issues
Organize and schedule upgrades and maintenance without deterring others from completing their own work
Required Education and Experience:
- Associate's Degree in Computer Networking/Engineering or related field, or 1-3 years of IT experience in a Service Desk or Direct Support position
- Outstanding diagnostic, problem-solving and analytical skills
- Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
- Familiarity with the OSI and TCP/IP models and how the layers function and relate
- Understanding of the concepts and best practices of Network Security
- Knowledge in SSH and accessing network hardware and configuration via CLI
- Hands-on experience with common software and hardware
- Good written and verbal communication skills, with a focus on accurate and succinct documentation of all work performed
- Exceptional customer service skills
- Strong attention to detail
- Punctual
- Citizenship Required
Desired Skills, Experience, and Certifications:
- CompTia Security+ CE
- CompTia Network+ CE
- Cisco Certified Network Associate
*! SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. Candidarsi ora
