Customer Service Representative presso Oldcastle BuildingEnvelope

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Customer Service Representative is focused on serving customers by providing knowledge of product and service information, resolving product and service issues and process customer orders and reports to the Customer Service Manager.

This role is perfect for an individual who is detail oriented, adaptable and a problem solver.  A vital member of the Customer Service Team this is an opportunity to build a career with an industry leader.   

Job responsibilities include:

• Maintain broad knowledge of clients, products and services of the organization
• Process Customer Quotes
• Enter orders into computer system quickly, accurately, and efficiently to meet required deadlines
• Daily customer contact as applicable
• Assist sales reps and coworkers as needed in the daily tasks

What We Are Looking For

To be considered for the Customer Service Representative position, the following conditions must be met:

• A minimum of 1-year previous customer service experience
• Strong organizational and listening skills
• Ability to work overtime when required
• Ability to work independently and prioritize work with deadlines
• Ability to work in a fast paced, team environment to meet required deadlines

 What OBE Offers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.