Consumer Loan Associate presso Scott Credit Union

*Training is to be completed in the first 30-90 days of employment at our Edwardsville, IL Home Office location.

*Upon successful completion of training, qualifying employees may be eligible for a hybrid schedule.

Purpose, Mission, Vision, Values

At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team!

Purpose:
To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities.
  
Mission:
Members. Value. Community.
  
Vision:
Building Better Financial Futures.
  
Values:
Accountability - I take pride and ownership in all I do.
Diversity - I support the diverse, equitable, and inclusive work environment that is fostered by Scott Credit Union.
Growth - I will pursue professional development with the encouragement of Scott Credit Union.
Integrity - I will maintain the highest ethical standards.
Service Excellence - I am devoted to continuously "WOW"ing members and each other through the 3e Promise.

Why You Should Join Our Team 

Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU’s commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization’s overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/.

The Day to Day as a Consumer Loan Associate

Responsible for clerical assistance to the Consumer Loan Department for entering dealer loan applications.  System input of dealer contract information to assist in timely disbursement to our indirect dealers for loan proceeds. Ability to communicate effectively with dealers and current members to represent the credit union in a positive and professional manner.

A typical day will look like:

• Enter loan contracts received from dealers and Consumer Loan Department into the credit union’s lending system for funding, after verification of complete documents.    This may include calling or e-mailing dealers and/or members for additional information. 
• Verification of completed loan packets to ensure the credit union’s platform system information is complete and accurate, all documents are completed and accurate, and the checklist and manner of payment is verified. 
• Enter notes into the credit union’s lending system on status of loans.
• Clerical work to include denial letters, envelopes, needed documents from members, accurate list of dealers, verification of dealer reserve, packets for new and existing dealers, maintenance of files for new and existing dealers, and other miscellaneous clerical needs.
•  New accounts entered into the credit union’s platform system, membership cards completed with all information and signed properly, follow up with members and/or dealers if these things aren’t completed, sending out thank you/welcome letters with information on SCU and a membership ID.
• Verification and distribution of payoff checks from dealers.  Ordering of titles from file room or title storage system.
• File and release liens as applicable.
• Duties, responsibilities, and activities may change at any time with or without notice.

Are You a Good Fit?

Ask yourself the below questions to help determine if this job is the right fit for you.

• Do you enjoy engaging with people and providing exceptional customer service?
• Are you detail-oriented and like working with numbers?
• Do you thrive in a fast-paced environment?
• Are you a positive person who enjoys working as part of a team?
• Do you enjoy working in a diverse environment with diverse team members?
• Do you take pride and ownership in all that you do?
• Are you looking for a job where you can develop professionally?

If you answered yes to these questions, we hope you apply!

To Be Considered, You’ll Need:

• High school diploma or equivalent. 
• One year working in a financial or credit institution or in customer service.
• Personal computer experience to include Microsoft Excel and Word.

Are You Ready to Join Our Team?

If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and an in-person interview to learn more about your experiences and qualification.