Student Assistant 2025-2026 presso Texas Tech University
Texas Tech University · Lubbock, Stati Uniti d'America · Onsite
- Ufficio in Lubbock
Position Description
Travel Required
Major/Essential Functions
- Provide customer service in person, via phone and online through the 24-hour service desk
- Distribute mail and packages in accordance with federal mail guidelines
- Read, gather, compile and prepare reports as assigned
- Issue keys and equipment during assigned shifts
- Communicate appropriately with complex professional staff and other key stakeholders
- Utilize departmental databases and online systems necessary for the operation of the residential complex, including but not limited to EZ track-it, when to work, and blackboard
- Support and implement the Disney Customer Service model (SERVE TECH & SERVE USH)
- Attend all required meetings including staff meetings and individual meetings with supervisor
- Participate in pre-service and on-going training throughout the duration of employment
- Follow directions provided by University Student Housing professional staff in the event of an emergency that occurs during your assigned shift
- Work with University Student Housing professional staff and external stakeholders, including the Coordinator On-Call, Facility Coordinators, Texas Tech Police Department, and Crisis Hotline, to respond to student concerns or incidents within the residence halls
- Support departmental initiatives within Residence Life including but not limited to Academic Initiatives, Social Justice Education, Student Intervention, Recruitment &Training, and Summer Conferences. This may include participation in training, staff recruitment, the Student Staff Leadership Council, Tunnel of Awareness, Carol of Lights, and the end of year Student Leadership Banquet
- Familiarize self with area and campus resources designed to promote student success and make necessary referrals
Minimum Hire Rate
Pay Basis
Schedule Details
Work Location
Preferred Qualifications
- Experience in customer service setting
- Demonstrated leadership experience and academic achievement
- Demonstrate a mature and friendly attitude, present a well-groomed appearance, and possess sound decision-making skills
- Desire to assist students in personal growth and success is necessary
- Minimum of 12 undergraduate credit hours or 9 graduate credit hours or have equivalent total credit hours between TTU & TTUHSC
Department
Required Attachments
Job Type
Job Group
Shift
Required Qualifications
Applicants must possess a cumulative AND semester grade point average of 2.0 or above to be hired and to maintain employment. New transfer students may substitute 12 transferred hours from an institution of higher education.
Applicants must be in good academic and judicial standing with the University and University Student Housing.
Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.
Does this position work in a research laboratory?
Work Study Only?
Special Instructions to Applicants
Safety Information
Pay Statement
EEO Statement
About the University
About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.