Site Supervisor, San Francisco, CA presso Marksman Security

Now Hiring - Site Supervisor in Downtown San Francisco, CA Area!

Great Compensation & Benefits

Marksman Security Corporation is hiring immediately for Security Site Supervisors!

Team leaders with prior supervision experience in the security or service industry should apply immediately!

Weekend and holiday availability is required

Active California BSIS Guard Card

Benefits:

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid training
• Paid time off 
• 401K
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

Security Site Supervisor: Monday - Friday day shit and as needed.  $33.65 Hours/Salaried

We are seeking a highly motivated and energetic security professional with exceptional customer service skills to join our team as a Security Site Supervisor. The ideal candidate will possess a strong background in high-end customer service, superior interpersonal abilities, meticulous attention to detail, and proven leadership in people management. This role involves the comprehensive management, motivation, and training of a team of customer service-focused security professionals within a prestigious corporate building located in downtown San Francisco. Success in this position hinges on exceptional oral and written communication skills, effective leadership, and the critical ability to maintain composure and make sound decisions under pressure. Salaried position so ability to work beyond regular hours and proximity to the site will be considered. 

Key Responsibilities:

• Team Leadership & Development:

• Establish clear performance goals for the security team and consistently monitor their progress.

• Provide regular coaching and constructive feedback to foster continuous improvement in service quality and team productivity.

• Oversee daily security operations and manage all security personnel, ensuring optimal performance and adherence to protocols.

• Provide comprehensive training and ongoing guidance to the security team, ensuring they are well-equipped to handle all responsibilities.

• Operational Management & Emergency Response:

• Act as the primary point of contact and lead for all emergency situations, ensuring swift and effective response and resolution.

• Ensure that all client Key Performance Indicators (KPIs) are consistently met and exceeded, demonstrating a commitment to service excellence.

• Uphold the highest standards for the safety and security of all individuals, property, and assets within the facility.

• Regularly inspect and verify the functionality of all security systems and equipment.

• Conduct thorough and regular patrols of the facility to identify and address any security risks or concerns.

• Policy & Procedure Enforcement:

• Develop, enforce, and regularly update security policies and procedures to ensure the highest level of safety and compliance.

• Coordinate effectively with other internal departments and external agencies (e.g., law enforcement, emergency services) as needed to maintain a cohesive and responsive security environment.

• Customer Service & Support:

• Provide professional escorts and assistance to employees and visitors as required, demonstrating a proactive and helpful approach to service.

• Physical Requirements:

• Must be capable of standing and walking for extended periods throughout shifts.

• Ability to lift and carry items weighing up to 40 lbs, demonstrating physical capability for the role's demands.

Qualifications:

• Experience & Licensing:

• Prior experience in a security supervisory and/or managerial role is essential.

• Demonstrated previous experience in customer service, ideally in a high-end or corporate environment.

• Possession of a valid state security guard card is a mandatory requirement.

• Skills & Attributes:

• Exceptional communication skills, both verbal and written, are paramount for effective leadership and clear reporting.

• Strong leadership qualities, with the ability to inspire and guide a team.

• Proven ability to remain calm, composed, and make critical decisions in high-pressure and emergency situations.

• Comprehensive knowledge of established security protocols, procedures, and best practices.

• Strong interpersonal skills, coupled with excellent critical thinking and time management abilities.

• A natural communicator who truly understands and values the importance of teamwork and collaboration.

• Education & Pre-Employment:

• A Bachelor’s degree in criminal justice, business, or a closely related field is preferred, but not strictly required with equivalent experience.

• Successful completion of a pre-employment background check and drug test is required.

Qualifications: 

• • Must be at least 21 years of age
  • Security D licensing (Require) 
  • Valid Driver's License and clean driving history (Require) 
  • High School Diploma or equivalent, Bachelor's degree preferred
  • Minimum of three years previous security supervision or leadership experience required
  • Flexible/ on- call schedule availability
  • Professional demeanor and appearance
  • Excellent computer skills
  • Excellent communication skills (verbal and written)
  • Attentive to detail
  • Must be able to multitask in a fast-paced environment
  • Previous experience utilizing security equipment and protocols required
  • Must be able to pass pre-employment screening (background and drug)