Management Analyst presso City of Durham, NC

About the Department

Hiring Range: $66,703.00 - $80,043.60

Hours: Generally 8:30 - 5:00 M–F; some remote work allowed

Our highly motivated, service-oriented staff provides strategic, innovative leadership and daily management of City operations. Ours is a dynamic, fast-paced environment in which staff regularly engage with department directors, employees across the organization, and the public to ensure our community is well-served. We foster a culture of service and encourage professional development and growth for staff. If challenging, meaningful work excites you, join our team in the City Manager’s Office!

The Management Analyst provides analytical and operational support to advance the City’s priority initiatives and cross-departmental efforts. This position plays a key role in implementing projects, conducting research, preparing high-quality written materials, and facilitating cross-departmental collaboration. Ideal candidates will bring strong organizational, communication, and analytical skills, with the ability to manage multiple priorities and build relationships across departments. Decision-making involves translating strategic direction into actionable workflows by recommending work goals, selecting approaches to address operational issues, and assisting with the implementation of management objectives. This is an excellent opportunity for a motivated professional to grow their impact in local government, contribute to high-priority initiatives, and be part of a fast-paced, mission-driven environment that values innovation, equity, and continuous improvement.

Position Duties

• Facilitate cross-departmental collaboration for high priority special projects.
• Support the Assistant to the City Manager by coordinating and tracking city-wide projects and tasks, ensuring timelines and deliverables are met.
• Conduct program evaluation through benchmarking, policy research, and internal data collection to inform performance improvements and strategic planning.
• Prepare and format written reports, memos, and visual summaries based on direction from the Assistant to the City Manager.
• Develop, prepare, and administer budgets including monitoring expenditures, researching and analyzing financial and related data, preparing cost estimates, and making budget recommendations.
• Track grant opportunities and support/coordinate departments applying for grant opportunities.
• Prepare Council agenda items, presentations, and internal communications by conducting research and developing background materials.
• Provide occasional support in responding to community or interdepartmental requests on behalf of the City Manager’s Office.
• May assist with supervising interns, as assigned.

Minimum Qualifications

• Bachelor’s degree in business or public administration or directly related field 
• Two years of experience in a role involving research, analysis, project management, budgeting, or policy/program support.

Other Qualifications

• Experience with qualitative and quantitative research
• Master’s degree in public administration, public policy, or field directly related to assignment 
• Project management skills
• Budget management
• Critical thinking
• Excellent written and oral communication skills