Transportation Business Operations Assistant 1 - Mercer County presso West Virginia Department of Transportation

About the Department

The Transportation Business Operations Assistant 1 will report to the Disforce Department at the District 10 Headquarters. This position performs administrative work in providing support services such as fiscal, personnel, payroll, or procurement. Develops or assists in developing and implementing plans/procedures for resolving operational problems and improving administrative services. Work is typically varied and includes inter- and intra-governmental and public contact. Performs related duties as required.

Position Duties

• Confers with inter- and intra-agency personnel to transact business, gather information, or discuss information; may be in a position with public or federal government contact.
• Gathers and compiles information for state records; writes reports, balances tally sheets, and monitors inventories, purchases, and sales.
• Updates records and contacts employees to gather information; represents the supervisor or unit in the area of assignment at in-house meetings.
• Maintains files of information in hard copy or electronic format; runs reports for regular or intermittent review.
• Assists in determining the need for changes in procedures, guidelines, and formats; devises a solution; monitors the success of solutions by devising quantitative/qualitative measures to document the improvement of services.
• Assists in the writing of manuals in the area of assignment; clarifies the wording and describes new procedures accurately.
• Specific rules, regulations, and procedures are used as part of an assignment that may be of a larger scope than those typically required of the position.
• Travel may be required; therefore, a valid driver’s license is required.

Minimum Qualifications

• Knowledge of regulations, processes, and procedures in the area of assignment.
• Knowledge of office practices and procedures.
• Knowledge of state and federal laws and regulations related to the area of assignment.
• Ability to collect and compile accurate information.
• Ability to conceptualize the nature of service difficulties and devise appropriate work methods, tools, and configurations to correct the problem.
• Ability to prepare flowcharts, graphs, and status reports.
• Ability to communicate effectively, both orally and in writing.
• Ability to perform basic arithmetic.

Other Qualifications

REQUIRED TRAINING/EDUCATION 

• High school diploma or the equivalent.

REQUIRED EXPERIENCE

• Two (2) years of full-time or equivalent part-time paid experience providing advanced clerical duties and/or administrative services in accounting, budgeting, project monitoring and reporting, personnel, or procurement and property.
• Substitution: Successful completion of coursework from a regionally accredited college or university, related business school, or vocational training may be substituted for the required experience through an established formula.