Community Manager presso Heatherwood

Description

For more than 75 years, Heatherwood has been in the business of developing, redeveloping, and managing quality apartment communities in the New York region. Heatherwood is one of New York’s leading development companies in luxury residential communities, commercial properties, and luxury urban spaces with a portfolio that spans from Brooklyn and Queens to the east end of Long Island. Heatherwood currently owns and operates thousands of apartments and employs approximately 250 associates.

Heatherwood is looking for a full-time Community Manager to join our growing team. The Community Manager is responsible for managing the community in an efficient and profitable manner and creating the greatest possible satisfaction and well-being of its associates and residents, consistent with the goals and objectives of the company and owners.

What We Offer

At Heatherwood, we don’t just hire talent—we cultivate leaders. We’re committed to your professional growth, long-term success, and making your work truly impactful.

• A collaborative, forward-thinking leadership team that values transparency and innovation
• A competitive compensation package, including comprehensive benefits designed to support your well-being—both personally and professionally
• Potential to earn up to 20% annual bonus

Requirements

Responsibilities and Duties

• Create community sales goals and motivate and direct the leasing team to achieve those goals
• Execution of sales, marketing, and operational activities that achieve budgeted occupancy and customer retention goals
• Manage the financial performance of the property
• Develop, implement, and/ or monitor programs to maximize revenue, control expenses, and improve customer satisfaction within the community
• Implement and execute processes with the leasing renewals, move-ins, transfers, move-outs, and resident satisfaction.  
• Maintaining expert-level competitive marketplace intelligence
• Plan and execute resident activities and events under our lifestyle programming
• Inspire the professional growth and development of all team members
• Collaborate and implement pricing strategies with the Leasing and Revenue Director

Qualifications:

• Bachelor’s degree preferred
• 2 years of Residential Management Experience
• High school diploma or equivalency
• 2-3 years experience managing people in a customer service-oriented environment
• Microsoft Office skills
• Knowledge of Yardi is preferred
• Lease-up experience is preferred

Education

• Bachelor’s degree preferred
• High school diploma or equivalency