Industrial Engineer - Planning & Scheduling presso FreshDirect

About FreshDirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology powered, customer obsessed team building the most innovative end to end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started.

If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build future of food with us.

The Role

The Industrial Engineer – Planning & Scheduling is a critical link between analytics and operations at FreshDirect. This role ensures that labor, production, and transport planning are not just efficient on paper, but also practical on the plant floor. By applying statistical models, forecasting trends, and optimizing workflows, you’ll help balance cost, productivity, and quality across our Bronx headquarters.

This role is ideal for engineers who thrive on turning complex data into actionable plans and who enjoy working together with operations leaders to make sure our facility runs at peak performance.

What You’ll Do

Planning & Forecasting

• Lead weekly discussions with department heads and HR on staffing levels and operational needs.
• Forecast seasonal order trends and translate them into actionable fulfillment plans.
• Analyze and plan staffing requirements, productivity rates, and overtime usage across operational departments.
• Regulate and adjust workflow schedules based on manufacturing sequences and lead times to ensure timely delivery.

Process Optimization & Data Analysis

• Apply statistical methods and mathematical modeling to improve manufacturing processes, labor utilization, and production standards.
• Conduct ROI calculations and labor utilization studies to identify cost-saving opportunities.
• Use SQL (Oracle) and Power BI to create data-driven insights and increase visibility for the operations team.
• Design and improve sampling procedures, reporting methods, and quality/reliability data collection.
• Review production schedules, engineering specifications, and orders to enhance production methods and reduce waste.

Cross-Functional Collaboration

• Work with department heads, HR, and operations leaders to align staffing and scheduling plans with business goals.
• Partner with teams across plant and transport operations to identify bottlenecks and streamline processes.
• Provide clear communication tools and reporting to help managers make informed decisions.

Education & Qualifications

• Bachelor’s degree in industrial engineering or related field (Master’s degree preferred).
• 2+ years of experience in operations, logistics, warehousing, or manufacturing.
• 2+ years of hands-on experience with data analysis and SQL.
• Familiarity with WMS and SAP systems; experience in unionized environments a plus.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent organizational and communication skills, with a track record of working effectively across teams.

What We Offer

• Compensation: $72,625 – $85,441 annually (depending on experience and qualifications).
• Time to Recharge: Generous PTO, Safe & Sick Leave, and Paid Holidays.
• Comprehensive Health Coverage: Medical, vision, dental, and voluntary disability benefits.
• Future-Ready Finances: 401(k) + employer match and life insurance.
• Workplace You’ll Love: Bronx HQ with modern facilities, full gym, inviting cafeteria, employee market, free parking, and shuttle service from nearby MTA stations.
• Growth & Development: Leadership development programs and exclusive tuition discounts with local colleges.
• Exclusive Perks: 20% employee discount on FreshDirect online orders and wine store, deep discounts at our on-site market, and fun engagement events

Our Culture
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.

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